Raymond
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I was notified a few hours before my check in that there was a technical error with my reservation and the room i reserved is currently occupied by another guest. They offered me another apt . when i got there at 4pm check-in...i was not greeted by soemone till 4:45pm. The room was fine but i had to check out the following day by 11am to move back into my original room. I went there and had to store my luggage in a closet there till 4pm again!!!. I was told i must come back to the property at 4pm again to get my luggage . Having my day interrupted....i returned at 4pm and again the room was not ready till 5pm. My entire day in barcelona was inconveniently interrupted by the check in and out process! The room had a very strong order that gave me a headache...The AC unit above my bed was leaking water down my bed. so i couldn't use the AC . Everything about this experience turned out to be the worst booking i ever had.
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