We had the worst experience here and I strongly recommend avoiding this property. We kept the hosts updated all day about our arrival, including when our domestic flight from Madrid was delayed. Even so, when we arrived at 3:30am, they made us wait outside for about 25 minutes. They had claimed they would be “waiting for us,” but based on the empty reception the next day, it’s clear they were never actually there.
When the woman finally arrived, she immediately tried to charge us an extra cash fee that was never listed anywhere. When we questioned it, she said, “How will I get home then,” making it obvious the fee was just to cover her taxi. When we refused, she and another staff member threatened to kick us out at 4:00a.m. They later took €41.80 as a supposed “tourist tax,” which the police confirmed was not legitimate. When we asked for a receipt, the staff contradicted each other, refused responsibility, and were openly rude.
The room itself was disgusting: hair all over the sheets and pillows, wet stains on the bedding, and green residue on the towels. It was clear the room hadn’t been cleaned at all. I took photos of everything.
Between the fake fees, threats, lies, and unsanitary room, this place felt unsafe and dishonest. I would never stay here again.