9.0
Exceptional
From 119 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews Casa Ofelia

Number of reviews per page
20
40
Top reviews
Adriana
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

my favorite place in Polanco. this hotel is amazing unique and beautiful!
miriam
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and attentive staff
Kathleen
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was great and clean, And the staff are super! I loved the balcony and the roof deck
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything you need is walking distance. No need to have a car.
Esmeralda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

From beginning to end, the customer service was amazing! The room and amenities were spotless and breathtaking. The entire experience really made me feel like I was at home. I will be a returning client with Casa Ofelia.
Odile
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Charming, clean and comfortable with 2 wonderful breakfast spots right next door. Roberta was so nice and helpful, she’s just the best!
Sharon
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice rooms. But we wore 7 couples and not everybody had a nice room. Most wore small and noice.
Carolina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location!
Claudia E
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Wonderful place to stay. We loved the hotel, is a small unique and beautiful place with a nice coffee house next door. The best coffee we had in our stay. Absolutely we will come back again.
Luis Eduardo Fernandez
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Extremely well located boutique hotel in the heart of Polanco (Polanquito). Normally when I’m in the city I stay with friends but this time opted to find my own accommodation and this property did not disappoint. There are plenty of dining options in the immediate vicinity(within a couple hundred feet walking distance) including the well known Niddo Café which is part of the property and immediately downstairs. Very quiet and safe area with good police presence safeguarding locals and tourists as well. The staff was extremely friendly and accommodating at all times — all the way from the front desk manager(Arturo, who’s a gem of a person, always smiling and happy to help with anything), to the housekeeping team, and security guards. Overall had a phenomenal stay with a few minimal observations, remarks and comments that I will share directly with the management team of the property.
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CESAR
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very friendly staff, very clean and excellent location.
Victor
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very nice for a boutique hotel, could improve look and cleaning. Overall nice experience and staff was awesome
Isabel
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was lovely. The rooftop had a coffee station and snacks available which was nice to enjoy while working. 10/10 recommend. :)
Ricardo
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great service, worth it
Navid
icon-Business Family
Business Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great value!
Celia
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Fantastic option
JEANNETTE
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Seria mi casa en México para mi próximo viaje a Mexico.
Kathleen
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Loved this hotel. Very comfortable, safe. Great neighborhood. So many restaurants and parks in both directions.
Mina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff members were very nice and we had a great experience there!!!! The location is amazing and there are so many nice restaurants in the neighborhood.
Ricardo
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Everything great, just 2 things we didn't like: - The bathroom ridiculous small - We didn't like the bed (this is personal)
Number of reviews per page
20
40