My first time staying in Kintamani, I chose Onion Hill. The reviews were good, but it turned out to be completely untrue. Here's the truth: my husband and I returned home with itchy hands and feet. We even went to the dermatologist, but they gave us wasp oil, but it didn't work, and the itching only worsened. The bed sheets were dirty and itchy, and the towels were black and dirty, but we didn't use them. There were insects on the floor. The bathroom smelled bad, and the hot water didn't work. There weren't many electrical outlets. We weren't given a room key when we checked in. We asked the staff for information, but they didn't provide a key, and they guaranteed 24-hour security. We, the newcomers, felt uncomfortable taking turns guarding each other because we were the only ones staying at the time.