After check-in, they promised towels, but I waited until midnight and still hadn't received any. I called at 10 PM to ask for towels and a footcloth, only to be promised them. I called again at 8 AM and they were delivered. I swear, the service was the worst, even though the room was over 500,000 Rupiah, the only downside was the lack of breakfast. Hotels usually provide amenities in the room, and the room was dusty.