Hotel Suisse Genova

Explore Hotel Suisse Genova
7.2
Pleasant
From 107 reviews
Cleanliness

8.0

Room Comfort

7.0

Service and Facilites

8.0

Traveler Reviews Hotel Suisse Genova

Number of reviews per page
20
40
Top reviews
Neritan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great location. Amicable staff. Third floor of an old building with almost no amenities. Clean.
George
2.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

My staff had to change hotel.
Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

This hotel is in a very convenient location. I was not driving. The staff were very friendly. However, it is a budget hotel and one cannot expect 5 star.facilities.
Nicolas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Overall great stay with very friendly staff. Unfortunately our room was not air conditioned. The temperature at night was 29° which was very hot to sleep in. Staff provided us with a portable cooling fan but that only brought the temperature down to 27° Other rooms next to ours had fully functioning units and much lower temperatures. I asked to borrow one of their units since the rooms were not occupied between check out and check in times (~4 hours during the day) but that seemd to be too much to ask...
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Jacqueline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Good atmosphere, friendly staff, water in Lobby. Quaint & located on major shopping street. I would return, but beware for larger people who might feel cramped in bath/toilette, and stairs to the Hotel.
Allison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

The staff was amazing and the rooms were beautiful.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Ok for the budget traveler.
MICHALIS
icon-Family
Family
4.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

We stayed at this hotel for four nights, as a base for exploring Genoa and the Cinque Terre. On the plus side, the location was convenient, within walking distance from both the city centre and the train station. The room was spacious enough but the shower was extremely small, barely enough for a normal-sized person. The most annoying aspect was the existence of too many confusing rules regarding check-in, check-out, room keys etc, all arising from the fact that there is no night lobby service. What's worse, these rules were often communicated to us in a bossy and rude manner from some of the staff. The management should understand that people coming to the hotel for holidays do not like to be bossed-around and want their stay to be simple and relaxing. Overall, it was not a pleasant experience.
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maria
icon-Family
Family
6.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

Very convinient location close to train station and city center. Although there is no breakfast available at hotel there are many coffee shops near by. Room was big and comfortable for 4 but bathroom too small and noisy . Overall very good price and very convinient to use Genova for day trips to surrounding area.
Brian
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

The Hotel was perfectly clean and comfortable. Will definitely return. It is of course in an old building (as you would expect since about 99% of the buildings in genova are old buildings). That is what makes Genova so interesting.! Staff was so accommodating and nice. Internet worked great. Everything was perfect. It is not even worth mentioning as these kinds of Hotels simply have small bathrooms - but just so that nobody can say that I was not honest. . . the bathroom is small - the shower is very small - and none of that matters. It is all perfectly adequate.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

We had got the biggest room, loved it very much! Location is amazing, just what you need in a busy town, close to shops, sightseeing's, market! will definitely recommend thi9s apartments and location to my friends! Thanks to Daniela who took great care of us, explaining everything, guiding us where to go and what to see. Many thanks for your hospitality!
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Greg
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

I’m doing this review for the staff, they were fantastic. A great knowledge of the local area and willing to help out in anyway possible. Explaining where to eat to finding a historical building. Even when checking out they made sure to look after our belongings and wanted us to have a safe onward journey. The rooms were okay, perfect for a night or two if you’re looking for somewhere cheap. 9/10 lovely little place with excellent staff!
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Verified traveler
icon-Family
Family
2.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

The checkin was quick and staff were super friendly. However, the heating was non-existent!! It was so cold; they said the heating would automatically switch on as it was set on a timer. It was very low heat so they gave us a space heater which we were asked to return as others needed it and there was only one! We hardly slept due to the cold and the uncomfortable beds and pillows. The private bathroom was built into a closet in the room and felt so fragile. Shower was tiny! STAY away.
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Mourad
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Non
MARIA C
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Banheiro muito pequeno mas útil
Cristina
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

al quanto scomodo essendo al terzo piano di un palazzo in centro città, con un ascensore degli anni 60' che non ispira molta fiducia (sebbene riammodernato). La cosa più brutta è il bagno, prefabbricato e con il water simil chimico.
Dario Giuseppe
icon-
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

albergo adatto per brevi soggiorni.
Gabriel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Accueil très sympathique et agréable, l'hôtel est lui bien placé, la chambre est agréable et propre, malgré le petit bémol pour le bruit de la climatisation. Les toilettes et douche partagées ne posent aucun problème et sont tres propres.
Sergio
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Comodo perché si trova in centro. Silenzioso. La signora alla reception gentile. Non mi è piaciuto che 2 letti singoli erano attaccati e si spostavano, doccia piccolissima, non si può fare colazione perché non hanno la cucina, però a onor del vero c'è una sala ingresso dove vi è un distributore, lo scaldabiberon e il microonde.
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Alina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Wir waren sehr negativ überrascht. Unsere Fähre geht heute morgen um 8.45 Uhr. Wir sollten eigentlich schon am Hafen sein. Leider ist das Parkhaus bis 8 Uhr geschlossen. Wir kommen nicht ans Auto. Online stand in der Anzeige zu dem Hotel ein Parkplatz wäre inbegriffen. Ein kostenpflichtiger Parkplatz würde nur zusatzlich kosten, wenn man nicht in das Hoteleigene Parkhaus passt. Wir müssten aber so oder so 20 Euro für das Parkhaus zahlen. Das Hotel ist gänzlich ungeeignet für uns und war durch die Anzeige online nicht ersichtlich. Ich bin entäuscht und entsetzt!
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