Rio A.

9.2

/10

Reviewed 6 week(s) ago

For the extension of the mattress and blanket are still dirty.

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A***d

9.7

/10

Reviewed 9 week(s) ago

Clean, comfortable hotel. Fast service. Office trip.

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Fajar A. I.

Staycation

10.0

/10

Reviewed 12 week(s) ago

Just one word: AWESOME 👍 .......

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maria i.

9.4

/10

Reviewed 20 week(s) ago

Strategic location near the terminal. Room and bathroom cleanliness is okay. Given 2 bottles of mineral water, soap, 2 toothbrushes and toothpaste. Lent 2 towels, one is still good, but the second is not suitable. But since I was alone so it was not a problem. All the employees were very welcoming 👍🏻. The food should be delicious, but it was too salty in my opinion. Thank you Bintang Jaya Hotel and Traveloka.. hopefully your business will continue to run smoothly 🙏🏻

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Cornelia E. V.

10.0

/10

Reviewed 28 week(s) ago

Strategic location, friendly service

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Cornelia E. V.

10.0

/10

Reviewed 28 week(s) ago

The place is comfortable, the hotel is clean.

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F***y

9.4

/10

Reviewed 29 week(s) ago

The hotel staff was very friendly. We were served a delicious breakfast. Thank you, Bintang Jaya Hotel.

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Y***a

Business

8.4

/10

Reviewed 49 week(s) ago

The hotel is new, but it still needs proper maintenance to keep it clean and well maintained. The Wi-Fi is fast.

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S***I

10.0

/10

Reviewed 55 week(s) ago

I've stayed here several times. It's nice and comfortable.

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m***h

6.8

/10

Reviewed 56 week(s) ago

The hotel was clean and we got a coupon for breakfast at the cafeteria. However, the cafeteria lady was rude and not friendly at all.

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Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience caused by the unfriendly attitude of the canteen staff. Your feedback is very important to us, and will be used for our immediate evaluation to improve our service in the canteen and other areas to provide a better and more welcoming experience for each guest. We are committed to improving our service quality so that your next visit will be more comfortable and memorable. Best regards, [Hotel Management]

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A***y

Leisure

10.0

/10

Reviewed 67 week(s) ago

My main subscription when I go to Sumenep always stays here, the best.

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2 people find it helpful

Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We look forward to welcoming you back to Bintang Jaya Hotel. Best regards, [Hotel Management]

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A***y

Leisure

10.0

/10

Reviewed 67 week(s) ago

This is the best cheap hotel, it includes breakfast, it's very close to the terminal, the staff is friendly, the best

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Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We look forward to welcoming you back again. Best regards, [Hotel Management]

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I***i

Leisure

10.0

/10

Reviewed 79 week(s) ago

Very comfortable. New hotel, clean, fragrant, friendly staff, complete facilities, hair dryer, sofa, cheap and cheerful. really like it... recommended yaaaa... Thank you.

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Accommodation's Reply

24 Sep 2025

Thank you for taking the time to share your experience during your stay at our hotel. We look forward to welcoming you back again. Best regards, [Hotel Management]

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Bintang Jaya Hotel

Overall Ratings & Reviews Bintang Jaya Hotel

8.7

9.1

9.1

9.5

9.4

Traveler Reviews Bintang Jaya Hotel