The Phalosaa Villa

Explore The Phalosaa Villa
8.7
Very Good
From 28 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about The Phalosaa Villa
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Family Friendly (3)
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Traveler Reviews The Phalosaa Villa

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Customer reviews
sivakumar r.
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9.4
/10
Reviewed 8 week(s) ago
Nice view and relaxing place... Relatively cheap too.. Recommended
1 people find it helpful
Yogi F.
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9.4
/10
Reviewed 16 week(s) ago
Really enjoyed staying here. Comfortable, excellent service. Will be back again.
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Y***f
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9.1
/10
Reviewed 17 week(s) ago
A great villa for a family, accommodating 4 adults and 2 small children. The rooms are very large and have 2 floors. However, the location of the villa is a bit difficult to find.
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A***r
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Leisure
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5.9
/10
Reviewed 19 week(s) ago
The location is a bit far in, behind the villa there is a large river, information from the staff is that it is often flooded, including the Homewood type, so we were moved to the Mountain View type. There is only 1 bathroom. We checked in at 6 pm, there were lots of used tissue and hair stuck to the toilet floor, the floor was dusty and stained, the toilet seat cover had brown stains. The swimming pool was dirty, cloudy, the pool pump was not working, information was because it had been submerged in flood water. The room floor was dirty. Sugar was provided in a jar and coffee sachets but the sugar was full of ants so the ants spread everywhere, including our food. The bed cover on the 2nd floor had dark brown stains and was dusty. There was a used mineral water bottle tucked in the sofa. No towels and mats were provided. Finally, we asked the staff to clean and provide towels and mats. The staff cleaned after repeated requests, starting at 6 pm, the staff came at 10 pm when we were about to rest. They said the staff had knocked on the door several times but it wasn't opened, even though we were all swimming, until 9 PM and no staff came, which was because the swimming pool was right in front of the villa door. A water dispenser was provided, but it was empty, so I couldn't be bothered to call the staff. There was no phone, so if anything happened I had to walk a long way to the front. Hopefully, this can be improved in the future, it's very expensive compared to the service and cleanliness.
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1 people find it helpful
Mardi S.
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9.4
/10
Reviewed 20 week(s) ago
The atmosphere is very comfortable and beautiful
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E***a
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
Comfortable for family vacation, complete facilities, very nice view.
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frengky
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8.4
/10
Reviewed 23 week(s) ago
The staff is friendly, and the villa is small. The cleanliness is so-so. For this price, not getting a welcome snack and drink is a bit pricey, isn't it? We also didn't get breakfast. The only complaint is that the villa lacks trash cans. A villa this large only has one tiny trash can.
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K***y
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Staycation
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9.1
/10
Reviewed 28 week(s) ago
friendly hotel staff and comfortable hotel
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Accommodation's Reply
02 Dec 2025
Thank you so much for taking the time to write a lovely review about your experience at The Phalosaa Villa 🌿 We're so glad you felt comfortable during your stay 🙏 We hope you'll remember your wonderful time here forever. We welcome you back with family or friends. See you on your next visit! 💛✨
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T***o
icon-Leisure
Leisure
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9.4
/10
Reviewed 28 week(s) ago
Highly recommended to stay at The Phalosaa Villa, a very private place, very suitable for family vacations, cleanliness is ok, the swimming pool is also clean, the staff is very friendly, complete equipment can also cook, will stay there again if on holiday to Jogja.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Thank you so much for taking the time to write a lovely review about your experience at The Phalosaa Villa 🌿 We're so glad you felt comfortable during your stay 🙏 We hope you'll remember your wonderful time here forever. We welcome you back with family or friends. See you on your next visit! 💛✨
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N***s
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8.3
/10
Reviewed 32 week(s) ago
expensive for 2 rooms and only has 1 bathroom
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Accommodation's Reply
15 Oct 2025
Thank you so much for taking the time to share your experience. Our concept is designed as a family villa with shared bathrooms, but with a bathtub, water heater, and other amenities to ensure the comfort of all guests. Your feedback is invaluable to us, as we continue to improve our services and comfort in the future. ✨
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Fajar H. N.
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Leisure
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10.0
/10
Reviewed 36 week(s) ago
The location is close to Jalan Kaliurang and Jalan Palagan, and offers many trendy and legendary culinary destinations. The rooms are peaceful, and the swimming pool is entertaining enough for children. Adults can only use it for soaking. Overall, recommended.
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Accommodation's Reply
15 Oct 2025
Thank you so much for taking the time to write a lovely review about your experience at The Phalosaa Villa 🌿 We're so glad you felt comfortable during your stay 🙏 We hope you'll remember your wonderful time here forever. We welcome you back with family or friends. See you on your next visit! 💛✨
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Nur A.
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Staycation
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9.4
/10
Reviewed 44 week(s) ago
The atmosphere is really nice, everything is available, the service is really good, clean and fragrant, highly recommended, I think I will come here again with my family.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you so much for taking the time to write a lovely review about your experience at The Phalosaa Villa 🌿 We're so glad you felt comfortable during your stay 🙏 We hope you'll remember your wonderful time here forever. We welcome you back with family or friends. See you on your next visit! 💛✨
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Akhiruliansyah M. N.
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Leisure
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8.4
/10
Reviewed 52 week(s) ago
The location is okay, close to everywhere, the facilities are like a family villa. 1 thing I regret: the staff's alertness. I arrived at 14.30 and the staff seemed not ready for the arrival of guests because they had just swept and sprayed perfume here and there, so there was still dust and dirt here and there, and the soap was forgotten to be refilled. The plates and glasses were all dusty, the gallon of water tasted strange since I hadn't drunk it for a long time. I brought a large suitcase and there was no offer to help carry it, well, it's a villa, not a hotel. If asked, would I come back? I think twice. Hehe
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Accommodation's Reply
07 Jul 2025
Hello Akhirulianyah, Thank you for staying at Phalosaa Villa. Thank you for your review. The check-in time is 3:00 PM as shown in your e-booking confirmation. Each room will be cleaned by our staff prior to check-in. Check-out time is 12:00 PM. Cleaning the villa and private pool takes approximately 2-3 hours. Please note that the villa was fully booked during your stay. We apologize if you felt the staff were not helpful during your stay. Our villas are nestled in nature and require cleaning multiple times a day. Our staff are always ready to assist you if you need any assistance. Thank you for your review. This is a very positive review for us. Best regards, Akhirulianyah M. N.
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Rosyidatul I.
icon-Staycation
Staycation
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10.0
/10
Reviewed 53 week(s) ago
At first I was afraid it would be a dud because it was so tight to find the villa, but when I arrived it turned out to be exactly the same as in the photo 😍 The villa was neat, clean, beautiful, very well maintained, aesthetic, the service was also friendly, every detail was considered for comfort 🥹🫶🏻 I also ordered a BBQ package, it was cheap and the portion was generous 🙂‍↕️ The private pool was clean, my child even enjoyed swimming, basically the next time I go to Jogja I will staycation here again 🥹❤️
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+4
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for writing such a wonderful review of Villa Palosa! 🌿 We're so glad you enjoyed your stay! 🙏 We hope you'll remember your wonderful time here forever. We'd appreciate it if you could come back and stay with your family and friends again. We look forward to welcoming you back in the future! 💛✨
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
When I came here, the staff were friendly and full service, the villa was new, the interior was nice, rural, don't hesitate to staycation with your family, yesterday I ordered it suddenly, it turned out to be according to expectations, next time I want to come back here again 😇
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Accommodation's Reply
15 Oct 2025
Thank you so much for taking the time to write a lovely review about your experience at The Phalosaa Villa 🌿 We're so glad you felt comfortable during your stay 🙏 We hope you'll remember your wonderful time here forever. We welcome you back with family or friends. See you again on your next visit! 💛✨
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