Amazing staff

The room was in decent but if you have a room at the front of the building, the street below is very noisy. The ac worked beautifully! It would be nice to have a little fridge in the room. Some artwork would be a great addition too as the wall are stark. The pool is nice to have. Please be aware that you must climb stairs to get to any of the rooms. A decent stay for a low price.

The staff were nice and the room was ok not many amenities only the basic towels hand soap and shampoo nothing else. The tv had no internet connection most of the time we were there because the wifi was not working.

Everything was great: Room, Service, Staff, Info, amenities, parking, location.

Everything was incredible

Clean

Rooms are too small, And you can hear everything outside, we had a little problem with the shower.

La limpieza fue tan buena como lo esperado. El staff de lo mejor que se pueden encontrar en un Hotel. Desde la gerente hasta la gente de la limpieza, incluyendo la gente de la estacionamiento son unas personas maravillosas. Les agradezco infinito el trato que nos dieron, lo cordial lo gentil, y toda la ayuda que nos prestaron. Tristemente la estadía en Mérida, no fue de La Paz agradable, pero el personal del Hotel que hicieron que todo fluyera fácil. Chicos sinceramente les agradezco todo lo hecho por nosotros. Serán recordado siempre. Muchas muchas gracias

Good hotel in good location. Well kept and well managed

Noisy, and rooms are not in great condition, bathroom didn’t drain properly

Great staff

You are in a great location with secured parking. The plaza, were all the tourist action is at, is roughly four (4) blocks away. The hotel is right in the downtown with all the locals going in and out of the area when you step onto the side walk. Felt a safe presence even though your in the downtown district. There is a police officer at every intersection along the way when walking towards the plaza.

Everything was perfect!!

The room for the first night had toilet issues, the pool was not available the first day. The rooms are very small and dark. If you have heavy laugege, there are no elevators in the property.

El personal es muy atento. Las habitaciones están accesibles, tanto en precios como en ubicación. El internet funciona muy bien y las instalaciones están muy modernas, cómodas y limpias.

Love the pool and rooms. But it didnt have a resraurant.

Although affordable and having a convenient location, it's a frills-free with the bare minimum essentials hotel. Worst part is that it is very noisy regardless of what side of rooms you are. Pool is also very small and does not look very clean. We had issues with the Internet and the TV

Close to everything in the heart of Mexico. Oxxo 24hra across the street. Bakeries 3 doors to the right or 3 doors to left. Carls Jr or McDonalds but 3 minutes walk to every restaurant and Grand plaza. Walking distance to farmers market. A true experience. Every uber right was max $3 usd. Staff was amazing and manager is on site and so nice.

For the location and the noise the hotel itself is really beautiful and comfortable.

It is the loudest hotel ive ever been in, Music, traffic, people on the street below, thats with the patio door closed. Super sketchy area, the view from my room was nasty, and thats the front of the of the hotel!!!!. Reception was not helpful at all, I booked for 4 days, left after the first night! Dont waste your time...its a nightmare!