So fun and quaint. Every one of the staff were so sweet and helpful. Felt very welcomed

The biggest issue was at night. It’s really close to a busy street and it feels like the cars and motorcycles passing are right next to you. It was really loud. The hotel it’s self is nice. The beach area was completely full of seaweed and unable to access. It had great potential but the location isn’t ideal.

Great food here! Always enjoy the meals. Plumbing needs to be checked. Toilet didn't flush too well.

beautiful stay, staff is friendly.

We stayed in a king room with direct access to the plunge pool…what a treat to just step out the back door and dip into a basically private pool. So romantic and relaxing. The bed was comfortable, pillows soft, and towels extra large and absorbent. The staff were so kind, greeting us with big smiles and treating us like the only guests there. It was quiet, peaceful, and the pools were beautiful. Everything was tastefully done, making us feel hidden away in an exotic paradise. The breakfast was an artful display of delicious fruit with additional side options that were absolutely delicious. In particular, the servers Milton and Juan were the absolute BEST! So friendly, fast, personable, professional, and loved to practice English and help us with Spanish. I highly recommend staying here to avoid the crowded, noisy resorts and get the personal touch that makes all the difference!

0ff a very busy road, traffic noises until midnight. Nothing to see or do anywhere nearby Waited two hours until check-in, I let them know I would be early the day before, then at 3 o'clock they changed shifts and when I went to the front desk nobody had told the new person I'd already checked in. After that was straightened out my room had two small glass bottles of water for $3.50 each and no toilet paper.

Booked for a solo trip. Very nice place was super calm and quiet. Staff is extremely helpful and friendly. Hotel is undergoing construction in some sections but overall it is a great place to stay! Also close to everything near downtown Cancun.

My Husband and I went here for our anniversary. It was so peaceful!

Very

Melton and Blanca were amazing Everyone is friendly and helpful Great team

The staff were amazing Blanca,Melton and everyone I met were helpful Great team !!

The attention is excellent but the outside area was a bit neglected

People where nice but boring no

The photos tells it all was amazing

A dying resort, visionary dream and a lot of beautiful details, but a severe lack of management and maintenance. Noisy traffic, they should install sound proof doors, and keep minisplits on without a keycard.

Place definitely has the potential the staff was helpful and supportive, but good amount of work. Place itself was in pretty good shape, but that's just the areas that were complete. Bedding wasn't cleanest it seemed, but rooms in general were and bathrooms spacious. They're still working on several areas of the property and i think once it's done it will be really nice

El hotel olia muy feo por que no limpian el sargaso, te ofresen desayuno pero es puro gancho para que consumas sus desayunos te dicen que tu desayuno incluye silo cafe y hot cakes de verdad no me quedaron ganas de regresar

The most aesthetically appealing resort I have been to. It’s a gem and I would recommend it 100% . The staff were amazing. It’s so peaceful. I enjoyed my 5 days stay.

Very beautiful place

Beautiful hotel that is not well taken care of. The surrounding areas in the small trails are tear down and kind of in construction