Great location and great price!

Todo bien en esta estancia, hotel limpio y excelente ubicación

Excelente ubicación, solo el elevador no servía y tuvimos que usar escaleras

hallways are dark, some time sensors don't work properly, elevador are incorrect programable ( Ex. when you press level 3 and stop shows level 4) can be confusing if you don't put attention .room has missing lockbox. some rooms need upgraded. location is walkable.

central location, friendly staff.noisy rooms, you will hears others when walk o talk in hallway .

Great location. Rooms can be noisy. No shower mat in the room. Coffee machine and water but they failed to inform me that I needed to get the coffee from the reception desk

Service was great and efficient

I couldn't take a Sawyer because the water pressure was to low and the sink never works is always clogged up the maid is fine is just technical issues.

Everything was so good

The room was clean, air conditioned, and everything worked as it should have. Staff were courteous, helpful, and could speak either English or Spanish. The property was staffed 24/7 and the location was safe and secure. Price was very fair, would definitely stay again.

The room was stylish and clean, my housekeeper was wonderful, along with the rest of the staff.

Excellent service. Good customer service, and it is 7 mins walking from the historical center of Guadalajara

room was clean and staff were very welcoming

Exelente servicio muy céntrico económico lo único que recomendaría es que cambien las almohadas

I stayed at this hotel in Guadalajara for 12 days and unfortunately, had a very disappointing experience. During my stay, I encountered bed bugs in two different rooms, which is unacceptable for any hotel, especially for a long-term stay. After discovering the issue, I contacted the general manager and requested either a refund or to be moved to a different hotel for safety and hygiene reasons. I was told that because I had paid in advance and other hotels were fully booked, this was not possible. Instead, I was moved to yet another room within the same hotel. While the staff did change my room, the lack of a proper solution or compensation after encountering bed bugs multiple times was extremely frustrating and concerning. Bed bugs are a serious health and cleanliness issue, and I expected the hotel to take stronger responsibility. I would strongly caution future guests, particularly those planning extended stays, to be aware of this experience before booking.

👌👌👌👌

Good service

It wasnt the room it showed on images

First and foremost the staff is excellent. Very helpful and accommodating for a tourist with very limited Spanish. The bed and pillows were comfortable. The first floor rooms from B -F are going to have noise from the club across the street Probably second floor too. Was able to walk to far more than I thought possible from this location. It was difficult for me to get onto internet, Wifi yes. Internet, no. Secure valet parking was a plus. For the price this is a very good choice.

The room was nice and clean, personnel was very helpful, and corteous