Location is a gem! This hotel is quite hidden. The room is small but has what you need. Housekeeping will clean everyday if you allow them to. Staff, especially the security personnel are nice.

Very nice

Rooms are small for the price and noise from the street made it difficult to sleep.

Nice place in very centric location in Polanco. Fully recommended.

Place feels old and run down. Booked the Exclusive room but still feels quite small. The room does not even have basic air circulation / bathroom vent so that was quite disturbing. Been 5 days and they still haven’t refunded my security deposit. Would not recommend this place.

All the staff was amazing, accommodating and were just so friendly and willing to help at a moment’s notice. The room was very clean and the location was great!

Great location

Still the best place for me in Mexico City. Location, location, location.

Very clean, great staff. A rare gem. Very quiet at night.

I really enjoyed the location of this hotel it was walking distance to everywhere I wanted to go. Room was clean and bright. I wish it offered a small kitchen area in the rooms. But overall the bed, pillows and bedding were all high end and comfy. I would stay there again anytime.

Great experience , great room

Nice location, great staff

Ok

Everything was good

I have stayed here many times. Location, location,.location.

A very pleasant and low key hotel with excellent business services with private rooms for working. Good staff and comfortable, spacious rooms.

No view from room. First floor noise was very bad. 2 night stay. First night 5:30 am awakened by neighbor could hear clearly on her phone for an hour! Second night 4am awakened by loud neighbors’s boisterous voices & howling for over a hour!! Large bathroom yet no vanity area. No trash can for bedroom space.

You are surrounded by a plethora of dining options, shopping for everyone, and things to do.

The location was ideal for shopping, food and activities.

The safe in the closet it's a joke... they need safe sizes for laptops. Smaller rooms don't have a desk neither a chair in the room. The keyless entry is absurd, residential style, not hotel style. Everything else was very nice!