9.0
Exceptional
From 102 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Ka'ana Surf

Number of reviews per page
20
40
Top reviews
Roxanna
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, spacious and full of great amenities. Patio with amazing beach view. Only downfall was the hot tub was not warm water.
Lori
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was eclectic. the bed was comfortable and the resort was very quiet. close to the beach. the pools were lovely. I would not book the rooftop hot tub again. We didn't use it. Our balcony was very nice, overlooking the pool.
Luis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy buena atención de la Señorita Luz, resuelve cualquier situación, todo limpio, seguiremos yendo, lo recomiendo
guillermo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

great
Luis
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hot tub was not working but, they fixed in order for us to use it
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff was very friendly. Easy beach access.
Rohnny
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very nice location. Spacious and clean room. Staff very friendly. Meals in restaurant very good but not that much options.Very fine stay but kitchen and most restaurants in the neighbourhood close very early around 20.00 u.
Alejandro
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Wonderful staff, really nice rooms, loved our stay!
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Place and staff were great
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very nice property overall. Not actually on the beach but very close with a few houses, (Bunga Loose) being in front and blocking much of the views. Staff is absolutely great. We had ocean views with a private rooftop plunge pool. Would stay again.
Cristina
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Todo perfecto segunda vez que me quedo y me sigue gustando
Cynthia Dawn
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for. front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for a week, because they do an amazing job!
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Ronald
icon-with Partner
with Partner
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Service was poor and the rooms did not meet what was described online. The power went out for over 12 hours and there was no water in the until. Ants, mosquitoes and flys were in the room and bed. I would not recommend to ever stay here
Leslie Tucker
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great stay in el Paredon / would recommend. It was private and clean. The pool was the best of all the hotels I visited.
Sara
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good attention and attitude from staff. Prompt to solve issue.
Cristina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Nice
Edvin
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The staff is so nice and helpful, I will recommend to hotel to anyone who wants to rest in a quiet hotel, food at the restaurant was amazing, Salvador the Supervisor excellent and Jose the restaurant supervisor amazing, there is nothing bad or wrong about the Hotel, my suggestion to Salvador will be tips should be individually instead of putting the tips in a Jar at the front desk
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John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Cool design of room
Caroline
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property was overall nice but there is very limited view of the ocean as most of the property is blocked in front by new buildings. The website shows older pictures that do not show the new buildings blocking the view and there is continued new construction creating a mess to walk through from the Ka’ana gate to the beach. This wouldn’t have been so disappointing if they were honest in their advertisement and description of the property and rooms. I paid a premium price for a master suite with ocean view. There was no view of the ocean at all. They did move us to a smaller room on the end where you could see the ocean (also overlooking the cemetery!) but they still charged us for the full price of the master suite AND more because they had a higher conversion rate from Quetzals to USD ( I was charged about $60 more than the price I booked for and was given a room that should have been $50 less per night) I was originally told we would be charged the lesser rate but they didn’t follow through. As well, the room needed cleaning, we had to ask for towels, and to have the sheets changed (they had ink marks on the pillow cases). They did attend to the cleaning needs quickly when we asked, but I shouldn’t have had to ask! The staff were very nice and helpful. They made the stay good (thanks Emily and Jose!) But due to the poor management (mgr did not compensate or show any care about the overcharge), lack of cleanliness, and false advertising, I would caution booking here.
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Silvana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Loveeee this hotel! An incredible property with all of the makings of a major franchise without the fuzz. Elevated beach bum vibes
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