The front desk lady was not pleasant or welcoming, beautiful place but you need to professionally train your staff to treat customers better

Great location with four beautiful pools, that we always had to ourself. Wouldn’t recommend the plunge pools as the water was pretty stagnant. Great view of the sunset from the beach bar. Surfboard rental prices were a lot more than other locations nearby so shop around. Comfy beds, warm showers and a little oasis of plants and free range chickens.

super nice stuff and the hotel rooms are nice, with good air conditioning. Only thing i was caught by surprise with a cemetery besides the hotel other than that amazing hotel right across from the beach. nice clean pools

The room and the hotel are amazing. However, the staff of the hotel is a little snarky. The prices for food and drinks are a little too expensive. However, the room is amazing, the pool is clean and amazing. The access to the ocean is really great as well. Overall, good stay, the staff could improve though.

Clean, spacious and full of great amenities. Patio with amazing beach view. Only downfall was the hot tub was not warm water.

Our room was eclectic. the bed was comfortable and the resort was very quiet. close to the beach. the pools were lovely. I would not book the rooftop hot tub again. We didn't use it. Our balcony was very nice, overlooking the pool.

Muy buena atención de la Señorita Luz, resuelve cualquier situación, todo limpio, seguiremos yendo, lo recomiendo

great

Hot tub was not working but, they fixed in order for us to use it

Staff was very friendly. Easy beach access.

Very nice location. Spacious and clean room. Staff very friendly. Meals in restaurant very good but not that much options.Very fine stay but kitchen and most restaurants in the neighbourhood close very early around 20.00 u.

Wonderful staff, really nice rooms, loved our stay!

Place and staff were great

Very nice property overall. Not actually on the beach but very close with a few houses, (Bunga Loose) being in front and blocking much of the views. Staff is absolutely great. We had ocean views with a private rooftop plunge pool. Would stay again.

Todo perfecto segunda vez que me quedo y me sigue gustando

The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for. front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for a week, because they do an amazing job!

Service was poor and the rooms did not meet what was described online. The power went out for over 12 hours and there was no water in the until. Ants, mosquitoes and flys were in the room and bed. I would not recommend to ever stay here

Great stay in el Paredon / would recommend. It was private and clean. The pool was the best of all the hotels I visited.

Good attention and attitude from staff. Prompt to solve issue.

Nice