6.8
Pleasant
From 26 reviews
Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

6.6

Traveler Reviews Hotel el Amigo

Number of reviews per page
20
40
Top reviews
Vittorio
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Basic comfort for a budget stay in Panajachel, yet clean and nice. Staff was kind and welcoming, basic understanding of English language too.
Anna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All staff were very friendly and accommodating! We had asked for a fan in the bedroom and although they didn’t have one they delivered one to our room early the next morning. The room was visibly dirty upon arrival, hair and old shampoo wrapper in the shower from the last guest.
Joseph
icon-Leisure
Leisure
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very unclean bathroom and towels, no hot water in shower
Elsie
icon-with Partner
with Partner
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room is dirty, doesn’t have AC not even a fan
Kevin
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It states that there is onsite parking. This maybe the case for a very small car or scooter, but not a Toyota truck. We didn’t like having to park off site.
Karol
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Can be better
Cassandra
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very noisy at night, the windows are not soundproof at all. You can hear people talking from outside, dogs barking non-stop, even the roosters at 4 in the morning are loud enough to wake you up. The building also looks poorly maintained, the walls are scratched and stained, some of the bedsheets looked unclean, and we even found a very large spider on one of the beds when we first checked in. Otherwise, the breakfast service was nice and the workers were well-accomodating.
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ANA
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

.
Krystal
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10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Great for the price and location is close to a lot of activities
Joseph
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

It was horrible The bathroom smelled like sewer There was a sign in the bathroom to only take a bathe for 5 minutes! No where to hang your clothes Breakfast was not edible Bugs are n the room Bed was like sleeping on a cot There were on 2 good things Cable And location to downtown And I forgot the parking was terrible
Angely
icon-Leisure
Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

.
Terry
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Budget friendly
Marg
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

This is a basic simple place, no frills... tho clean & comfortable enough...friendly staff. Great location. Good breakfast.
Rodrigo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Chip places always not offer good service
Adan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

To get to the hotel from main streets is an alley and barely space for one car
Maria Carlota
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10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

El personal muy amable
lewit
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Bueno
William
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente servicio, el personal muy atento y amable, me gustó todo y la tranquilidad de mi habitación lo único malo fué que cuando llegué encontré una bolsa con basura y botellas en la entrada de mi hab. Pero de lo demás todo muy bien.
Taty
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Habitaciones sin aire acondicionado y camas en mal estado (no mucho pero no son nada confortables) en relación calidad y precio está bien
Bryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

En general muy bueno el lugar para descansar, está cerca de la avenida principal
Number of reviews per page
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