Our stay at Samari Spa Resort was truly unforgettable. The property itself is absolutely stunning—elegant, peaceful, and surrounded by breathtaking natural beauty. From the moment we arrived, we could feel that this was a special place. What made our experience even more meaningful, though, was the warmth of the staff. Every single person—from reception to the restaurant—was not only professional, but genuinely kind and welcoming. They created an atmosphere that felt both luxurious and incredibly comfortable, which is not always easy to find. Traveling with young children (ages five and three), we weren’t sure what to expect at a more upscale resort, but it exceeded all expectations. Our kids had an amazing time, especially enjoying the chocolate massage and the pool area. It meant so much to us to see them so happy and included. Between the beautiful setting, the thoughtful details, and the heartfelt hospitality, we created memories we will cherish for a long time. We still find ourselves talking about how warm and special our experience was. We can’t recommend this place enough.

Hotel and grounds are beautiful. Both of us were upgraded to junior suites for free. One had WiFi, thick curtains and no fridge, the other had thin curtains, fridge and no WiFi. Jacuzzi bath filled to 3 inches in half an hour, below the jets, so not great. Shower tile grouting left a lot to be desired. Swimming pool was lovely. Staff were really friendly, but their communication was poor. We ordered room service for early morning coffee, but it only arrived on day 4, after telling them about it every day, and about the lack of wifi.Wrong order brought at breakfast. When replaced the omelette was raw inside. Buffet days were good. At the end we were not charged for some laundry we had them do for us.

This is one of the most beautiful properties I've ever stayed at. Every feature and design details were very thoughtful and luxurious. The extensive grounds were well maintained. The pool and spa was the highlight. It was just breathtaking how beautiful it was! Our room was very clean and comfortable. We dined at the hotel both nights that we were there and we had great meals. The view from the restaurant was phenomenal. The staff was fantastic and attentive. I highly recommend Samari resort!

It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great!

Amazing experience! Top spot for resting and recharging. Great view, delicious meals, and plenty of choices to relax and enjoy! It is a must-visit!

Excelente servicio y personal muy amable.

Very nice! Food really good!

Sebastian was very professional, friendly. Quick check-in and clean rooms. Staff was very helpful and friendly.

Beautiful resort, we really enjoy the stay, the staff was great 👍 always willing to help and serve, all the rooms of the resort were clean and really comfortable and convenient, the food at the restaurant was excellent, we really have a wonderful time there and was really relaxing.

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Keep up the excellent work.

It’s one of the best spa resort my husband and I have stayed. We really look forward to going back soon!

I loved the property. The facilities (pool, spa, garden, restaurant, room) were outstanding. I will return with my family. Only minor comment: properly is not for people with limited mobility as it has multiple hills and steps to get to the room and pool. Thanks a lot for great service.

The staff was great! The amenities were great! I own a maintenance company so it is an area they need to take a look at. Our Spa tub filled VERY slowly and drained even slower. The skylight about the toilet leaked during the rain in room 26. None of these issues would prevent me from going again and I would have stayed longer if I could. However, I have bad pollen allergies and something was bothering me since it is 300 years old and has no A/C I had to leave. LOVED our Stay!

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Amazing hotel! Spa area was great, room m was amazing, service was excellent, property was beautiful!

Great location. Serene and beautiful. Amazing food and grounds. Staff are very professional, kind and willing to go the extra mile to make you comfortable. Enjoyed wonderful evenings by the fire. Comfortable beds, showers and private location

Overall l, was a good stay at the property for my family and I. Some of the pros include the beautiful grounds, the pool and the awesome staff for breakfast and dinner! A few of the cons are that in our room the bathroom area was overrun with ants. The bed wasn’t all that comfy either, and on additional “nit” is that the front desk only allowed for two towels for our room…which was super inconvenient traveling with my spouse and 3 kids. I’m a consultant and have lived in hotels for a good chunk of my career and never experienced this anywhere else (from low tier holiday Inn’s to classier establishments like JW Marriot and Ritz. These small little things can make or break a trip so I hope someone in management reads this and updates their policies accordingly. On that note, even though we weren’t allowed extra towels the front desk staff was kind enough to find an extra rollaway bed for my oldest to sleep in

Samari is a wonderful place to stay! Unique, historical buildings, pretty gardens, with excellent staff, food and spa. Everyone was so helping in making our time in Banos special and Dora in reception is the best! They also have a peacock on the property.

The rooms smelled awful and the restaurant customer service ruined our night. I checked out before my reservation ended to escape the smell even though I didn’t receive a refund for the remaining days of our suite. Stay away from this hotel, I would not recommend. They tried to give us two old rooms that smelled terrible before they showed us the newer room which still smelled, just not as much. We stopped at the restaurant for a quick snack and drink before needing to board our scheduled Chiva bus. After 35 minutes of waiting for our drinks we had to tell them we can’t wait for our drinks anymore and we paid for our food and left. 15 minutes later the waiter chased us down in the streets where we were waiting for our bus and argued with us saying that we have to come back and drink the drinks they still continued to make after we paid and left and that they charged us for them without our authorization.