We stayed in the Ático room and were disappointed by how noisy it was. The room lacked adequate soundproofing - we could hear conversations from the neighboring room, people walking by, cars coming and going, and the morning staff chatter since the room faces the back. Unfortunately, this made it difficult to get proper rest. We were also disappointed that the hot water only lasted about 20 minutes before turning cold. If we were to return, we would likely choose one of the rooms separate from the Mercado, as they seem to offer more privacy and a quieter experience. One suggestion to the hotel would be to add a few more in-room amenities, such as an iron and better lighting, as the room felt quite dark at night. It would also be helpful to provide a brochure or QR code at check-in outlining the hotel’s services, as we often had to go to the lobby for information and were only given a WhatsApp contact after asking.

Awesome

The room was nice however, because there was a second floor the heat does not reach the first floor. It was really cold and uncomfortable. Also, something as simple as orange juice which should be available at any time is only available after 9 am? Not coming back to this place especially for the price.

Excellent experience, pleasantly surprised with amenities not advertised; e.g. guests can use hotel-owned mountain bikes free of charge, to explore the extensive property

Fantastic place. Our home away from home.

Service and room

Second stay, would come back.

Would be great if there was robes

Fantastic!!

Clean facilities, friendly staff

The Rooms were eclectic and very clean. The atmosphere was amazing and very relaxing- off the beaten path. The staff was very accommodating and the breakfast under the tree was very good!

Amazing place

We had to most incredible stay at Bruma for 4 nights in early December. We were upgraded to the wonderful King Suite with a private hot tub, which was gorgeous. The property is dog friendly, and our pup loved running free around the vineyard. We had the tennis + padel courts all to ourselves, and the attached game room / gym was really an awesome daytime hangout spot when we weren't at the pool. The breakfast in the morning was delicious and the dinner at Fauna was so good on our first night we decided to eat there again on our last night. If you're thinking about coming to the Valle, stay at Bruma. Its just the best.

La habitación estaba súper impecable, y el staff, la verdad me encantó. Son muy lindas y la atención es muy agradable. Me encantó el lugar y la atención. Espero volver a regresar.

Always a safe friendly environment. Great views and food.

perfect in every way

Great location

The hotel was beautiful, service was great. It took us about an hour to check in due to a big party that arrived before us and we totally understand that. The rules were OK. We had a nice balcony. The downside is that those rooms are super noisy. You can hear everything from next-door very uncomfortable specially with the price they’re paying for the room. People were walking in the hallways, and I was able to hear it in my room in the morning. There were sweeping the floors and I was able to hear that from the room.. Overall, the staff is great. The rooms are good. I will definitely come back to try other rooms but they need to work on soundproofing the hotel so we can have a good experience..

Staff is very kind and attentive. Place is very nice!

The floors of the room were NOT clean, sheets and towels ok, not great. The bathroom NEEDS LIGHTS