7.4
Pleasant
From 26 reviews
Cleanliness

7.4

Room Comfort

8.4

Traveler Reviews The O

Number of reviews per page
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Top reviews
Renee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect location for walking and lots of activity. The room was very limited on its supplies. 2 forks for 4 people, 1 roll of Toilet paper per bathroom, no dish towels or dish cloths. No pool towels or facecloths. Staff was very nice and welcoming. You are unable to use the front entrance after 6pm so you have to go thru the garage but it is monitored by a staff member. Gym equipment and sauna do not work and pool is not in direct sunlight but was nicely heated.
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RICARDO
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Cleaning was not bad, but range was not working and took them 2 days to respond and replace.. There are 3 mini-splits and only on remote control working out of 2. those mini-splits have some sort of timer to shut off every so often.. so you go to bed and start sweeting at the middle of the night because it's off and need to turc back on... wfh.
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Wendy Marie
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We just didn’t get the QR code till the next day, but everything was great!
Minette
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location and decent views. BUT Condo was not the one shown in pictures at the time of booking which was a bummer. Condo was dirty upon arrival, sand on counters, floors weren’t swept nor mopped (hair on couches, dining table, etc.), no dish soap, no laundry detergent, no extra toilet paper. Main entrance of property was locked the majority of the time, having to go through the parking garage was an inconvenience. If you’re looking for a good location and decent views, it’s a good place, but I wouldn’t stay here again.
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Alfonso
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Excellent loc
Juan
icon-Leisure
Leisure
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The place was super dusty, living room furniture in need of deep cleaning. My room smelled horrible. Found dirty boxes of Japanese food in the rooms night stand drawers.
Socorro
icon-Family
Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excelente wonderful place tanks and berry clean place
Elsa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I loved the place, i think i just found the place i want to stay at every time i come to Mazatlan.
ismael
icon-with Partner
with Partner
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Place was not the cleanest but it paid of with the nice view. The property asks for a picture of your identification which I found odd since it’s all booked through hotels.com. Once I arrived I had to wait for the property manager to send me the information on which apartment and send me the other information I needed to get in.
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Luis
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todo estuvo perfecto, sólo tengo dos comentarios. El primero es que en las duchas no hay jabonera ni repisas para poner los productos de higiene y el segundo es que sólo había tres toallas y mi reservación fue para cuatro personas
Jessica
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Había mucho ruido con las personas hospedadas en el siguiente apartamento, lo básico que te ponen en el lugar no es suficiente para los dos que te quedas, como toallas, papel del baño son detalles que deberían mejorar.
Jessica
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Un poco más de conciencia con el ruido con los siguientes apartamentos. Más provisiones básica como toallas extras, papel de baño bolas de basura.
Danna Karina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Excelente lugar limpio la ubicación excelente
Paola Adriana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excelente lugar, lo malo es que el personal fue muy grosero, la recepcionista nunca quiso dar información acerca de cómo ingresar a las habitación, jamás proporcionó información de horario de la puerta para ingreso. De ahí en fuera excelente todo.
Cesar
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Le falta limpieza y mantenimiento
Victor O
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

La propiedad no está en buen estado
Brenda Jashira
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Todo en general excelente mi único problema fueron la programación de los climas, se apagaban constantemente sobre todo en las noches.
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Estuvimos muy agusto , muy bonito lugar
Natalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Me encanto, volveré!
Myrna
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

La verdad se ve lindo en las fotos , pero al llegar todo cambia , los aires acondicionados los tienen programados para si no hay movimiento se apagan y solo un control para los 3 aires , no duermes por estar prendiendo los aires , además que llegue toda picada de chinches , el aseo nada bueno al recibir estaban las camas llenas de maquillaje , en fin yo no volvería ahí , la parrilla eléctrica no detecta las cazuelas se vuelve tedioso el control de la tele no servía pedí cambio y jamás solucionaron nada de los problemas NO VOLVERÍA AHÍ !!
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