8.4
Very Good
From 628 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.2

Traveler Reviews Hotel America

Number of reviews per page
20
40
Top reviews
Elizabeth
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice
Mohammad
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

None
Francisco
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and in good condition and staff were courteous. One issue the shower head holes were plugged no water coming out. Front desk didn’t address the issue or provide different room with working shower, had to shower without a shower head water pouring all over the place… I expect from a hotel a bed and a shower, I got a bead and a non working shower…
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Leslie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ok stay. May or may not come back here Check in: took forever, I do not know why. Check out: some confusion about me paying or not, took a while too. Location: close to Avenida revolución. Our room was quite thankfully Amenities: breakfast was delicious!! First morning it took forever as the ladies forgot I was there and I had to wait 30 mins. I was being a patient person. Second morning was much faster. but it was great. Room: small, standard room. Nothing too special. Nice smart TV. Internet was awful at nighttime. Some hair on the carpet that was not mine. Bathroom ok. Cool safe. Biggest problems and my reason for 2 stars: check in took a while. Check out took a while and they were confused about payment. No hot water for 3 days. Please be better than me and complain and complain until the water is hot!
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Sanchit
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Average motel, everything as it is as stated in the listing.
Norah
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good comfortable hotel. They need to stop using plastic and Styrofoam for their breakfast service. The pancakes were better than the eggs!
VIKRAM
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Daily housekeeping, a quiet location with breakfast provided. What more could you ask for!
Juan Abel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

staff really bad not helpful also they make me wait over an hour because room was not ready
Mohammad
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Some. Of the rooms towards main Street are very noisy because of outdated windows , you can't sleep
Rafael Contreras
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

El hotel es limpio en una zona muy céntrica a un par de calles está toda la vida nocturna de Tijuana, en general bien, los verdaderos alrededores están solos, personal del hotel de la noche es bastante malo, de lo peor que me ha tocado viajando. Piden un depósito de 500 pesos en efectivo para darte llave y control, sino no te dan nada, si llegas noche es una pésima opción. El internet está bien, la televisión con pocas opciones y las habitaciones son muy pequeñas.
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Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

clean room and bathroom
Eric
icon-Business Family
Business Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes everything went well friendly safe
Luis Fernando
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Pésimo personal de recepción
Rodolfo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place is a hidden gem. Quiet, clean, and nice location for a great price.
Sergio
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very good
Lorena
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice rooms. Clean. Great water pressure
Mohammad
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff , cleanliness
Octavio
icon-Leisure
Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Average everything was good
Eric
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Safe near border near restaurants
Eva
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The staff are quite nice and communication is easy. The room was spacious and the location was convenient, there is a 24-hour pharmacy which is walkable as well as restaurants near by.
Number of reviews per page
20
40