Good points: The room was clean and modern and comfortable. The pool was easily accessible from our room. The food for breakfast was fresh and good. The restaurant upstairs was very nice. It was my birthday and they brought champagne to my room. Negative: The staff at the front desk was not welcoming or nice. She was quite rude. hospitality is lacking. They don’t greet the customers. They don’t ask you if you need anything. At the restaurant the waiter would stand at our table with a pad of paper didn’t ask if we wanted to order drinks. He just stood there till we told them what we wanted to order. It was quite strange.

We had an amzing stay. The staff were so calm and helpful. Nothing was too much problem. Wonderful location looking to Mount Pico and also across the water to Faial. Restaurant has a balcony looking out towards the sea. Seafood rice exceptional - lobster, crab, prawns, mussels etc - make sure you are hungry.

Very spacious room, comfortable and well-equipped. Conveniently located near the Pico airport and Madalena port. Ample parking

Overall good hotel. But only one night there was a party in the hotel and the noise was very bothering

Nice modern hotel with nice pools and view of either ocean or Pico mountain. Great beds, good shower pressure, lots of choices for breakfasr. Good restaurants nesrby and enjoyable walk along the sea to town, Easy and amole parking. I recommend without any hesitation.

Very fresh breakfast. The restaurant was decent and convenient for dinner. All of the staff were very friendly and helpful. Parking was easy.

Hotel is new but staff is 50%good and just ok

Staff were great. I arrived early from my flight & they quickly got my room ready so I could unoack & relax. Meal was excellent.

Friendly staff.

Excellent, friendly and helpful staff. Both the restaurant and the morning buffet were good. Room was nice, with a great view of Mt Pico. Easy walk to town.

We enjoyed our stay at Pico Terramar. The room was spacious and clean. We really enjoyed the indoor pool area.

Lovely small hotel, the staff couldnt have been more friendly or helpful. The rooms are lovely and the location is excellent. We stayed here the night before climbing Pico and we were allowed to leave our bags and come back to the hotel the following day. They went out of their way to make our stay perfect. It was one of our groups birthday whilst we stayed here and they made her feel very special. The sea is closeby if you want a swim and lots of lovely restaurants. The spa is excellent also. Thank you for having us, hopefully we will be back one day.

This is a great option for those looking to stay in the area. Ample parking, spa facilities including a Turkish bath, and an outdoor pool. Staff was friendly, continental breakfast included, would certainly consider staying here again.

Very good staff. Place was very clean and well maintained. Front desk staff went over and beyond to accommodate us

A wonderful stay with the most helpful and accommodating staff! The rooms were lovely with amazing views and the staff ensured our stay was seamless from beginning to end. Would absolutely come back!

This was a lovely hotel. The rooms were modern, spacious and very nicely designed. There is a good breakfast buffet with some great cakes! The restaurant provides excellent food and was good value. The menu doesn't change very much though. I would love to stay again!

Very nice staff. Hotel restaurant is excellent.

Great!

Restaurant bread and butter were amazing

It was the most pleasant experience. I don’t understand how this property is not a 4 star hotel. The room was huge and very stylish, I think every room has views. The location is perfect and the staff is extremely friendly.