Bed OK, not good pillows

Very charming campus building and the room had all I needed including a desk. Very good for the price and the city center and the Kazimierz district are both in easy walking distance. We didn't find the entrance for the check-in right away (I didn't understand there was an automatic self-check in machine, so I found someone to help us at the bureau, which they kindly did) and after that it was smooth sailing.

My first trip to krakow..my accommodation was amazing, I was very impressed, it’s was about 10 to 15 minutes walk to the centre. I highly recommend milestones…the all was 10 minutes walk, so many coffee shops and supermarkets & restaurants nearly

Although part of the building is student accomodation the Milestone Urban is actually more like a hotel than a hostel. The accomodation was spotless and appeared virtually brand new. The addition of the kitchette was welcome with a kettle, two ring hob and convector/ microwave plus a dishwasher which required our own tablets. A comfortable bed and nice shower room made this stay very accommodating. The TV did not provide any english channels and guests should be aware that there is no daily maid service which suited us fine. Half way through our stay we asked for fresh towels, kitchen roll and toilet roll which were delivered promptly. There is an adquate gym with 2 bikes,2 orbital trainers and a treadmill for cardio. Weights were limited to a squat rack with barbell and also a rack of dumbells which should satisfy basic fitness need. There is slso a launderette which we didn't use. The location of Milstone is great for access to most of the tourist sites and tht main market square is about a 10-15 minute walk. Buses and trams are also available.There is also a large Carrefour nearbye. Our criticism is with the check-in in process. The auto check-in did not work but the security guard in the reception was very helpful and we eventually got got our room keys. Due to the dual function of the building the signage could make things a bit clearer and despite rhe 'Urban' name the word was not visible anywhere which was confusing. TIP:Take a hair dryer,T towel, bottle opener.

Excellent condition of the rooms and the property in general (one of the cleanest and well renewed I have ever been). From the negatives, I would start by saying that I do not appreciate the use of automated check-in/check out systems at all. The human touch and the presence of employees who can assist travelers on a broader time basis, are strongly missing these days. It's okay to save costs, but it's not enough for a pleasant guest experience

Will be back

Great location. Rooms were nice. The staff was helpful

Cuando llegamos estábamos algo desorientados , pero en la recepción nos recibió alguien que desgraciadamente desconozco su nombre( miércoles 23 de abril) nos ayudó amablemente mismo con nuestra barrera de comunicación . Busco todos los medios para entendernos y ayudarnos.

Clean, tidy, quiet, close to city center

That you realy had the privacy of a apartement and it feld like coming home after a long day What was realy nice

This place is perfect in every way. Best place to stay to explore the city. it has everything you need.

As a professor, I usually stay in hotels. But I get tired of paying $250 a night. With Milestone, it had everything I could ever want for a fraction of the price. It was very simple and very clean. It wasn't huge but it wasn't tiny either. I didn't need anymore. Having a kitchen was a great addition. I don't want to eat out for every last meal. For breakfast, I got granola, milk, juice and coffee. I was set for half the day. It terms of proximity, it was a 20 minute walk. Easy. The neighbor was fine. Typical. It was safe. I heard no noise from either the street or neighbors. I highly recommend it.

Overall it was a pleasant experience with a few areas for improvement. Pros: -Clean and well-maintained rooms. -Accessible for people with special needs. -Convenient location, just 15 minutes on foot from the Old Town Square, perfect for exploring Krakow. Cons: -The check-in process was a bit challenging. It would have been much easier to have key lockers available for guests. To be more specific the he self-check-in machines weren’t working and didn’t recognize my reservation number, making the process more difficult. At the same time the building is large with at least two or three entrances, so finding the security guard for the key was a bit confusing. -The mattress sheet was too small and shifted easily, causing direct contact with the mattress, which was not good from a hygienic perspective. -The amount of toilet paper provided could have been more generous. In conclusion, the property is a solid option with a great location and accessibility, but improvements in the check-in process and comfort would make the experience even better.

Good location room well equipped, loundry facility, great gym, fantastic social area. Good communication with staff, easycheck in and check out. Fantastic price. Will stay there again.

Fantastic property within walking distance of the city centre. Quiet and easily accessible. Would highly recommend.

I found lot of hair all over the place. Specially bed and floor.

There's no connection with service people i stayed 10 days no changing sheets or towels if asked for service several times no respond. They changed key code without notice i couldn't get to building for several hours.i will not come back ever.

Property was ok, but when i booked before i came over i honestly fought there was gonna be a kitchen in apartment as advertised on site, it was just a standard room, then on Saturday from leaving apartment before exiting front door, my key fell out of pocket. So i went to see security gaurd only to be told he couldn't do nothing for me, so myself and wife had to stay in all Saturday evening with no electricity and couldn't even go out to get anything to eat on our last night, i honestly wouldn't recommend to stay there again, as your security gaurd isn't very helpful at all

Good layout of apartment

Very affordable, clean and tidy