We stayed 2 nights at this hotel. The power went out several times during the course of our stay. We were told they had no control of power outages, but other buildings and restaurants had power and were fully functional. The pool was not working and we did not receive any prior notice so we could make an informed decision. Instead we were told the pool had a leak and it was under repair. There wasn’t even a mention of a discount for the inconvenience. It was false advertising. The hotel is completely run down and dated. There was a bad odor in the corridor and grounds are unkept. Dining accommodations were poor at best. We were served drinks that were supposed to be carbonated, but were flat, then replaced with bottled drinks that were not cold. Dinner services started at 7pm, with no alternatives other than eating outside the hotel. My suggestion to others spending almost $400USD per night, do not go to this hotel or even this island. You’re better off paying $100 with no expectations. On the last day, after speaking to the manager who was so terribly sorry to hear of all the issues has yet to contact me after assuring me he would reach out. I gave them a week before posting a review. Shame on management and staff for poor the service, facilities and lack of respect and decency to be up front about the true state of your so called luxury resort.

Overall a Mid hotel. But one of the better ones the island has to offer.

Loved the hotel, pool and beach. I would book again. Noise from nearby pubs and bars can cause issues sleeping and can take some getting used to.

old building

THIS PROPERTY HAS SO MUCH POTENTIAL... The property was very nice and well maintained the rooms were clean and decent but could use some upgrading. Furniture, drapes, bedding and new mattresses. The cosmetics of the room is perfect. Balcony furniture should be uniform on all balconies and updated. It was very old with different furniture on different balconies. The free breakfast that was included was nice however what if you wanted coffee after 11 am?? No shops available. It would be nice to have a coffee shop onsite where there were things like muffins croissants etc... Having an ATM onsite should be a must as many visitors are reluctant to go walking to find an ATM it also gives guests comfort in knowing they can have access to money on property. Dinner at the restaurant was very bland could have been a bit more flavorful. The property is very beautiful, scenic, peaceful and well maintained and staff was very helpful .

There was a sink in the mattress the bathroom and the rooms are out dated no upgrades to the rooms for the money they are asking for … the breakfast and the staff was good but I have stayed in better hotels in Tobago .. this hotel only good for convenience that it’s next to the airport but it’s not worth the money

I liked my vacation in Coca Reef Hotel. Staff at information desk was always very helpful

Loved the staff, food, views and beach

The uniqueness of CoCo Reef is that you have your own private beach. The location is in the heart of the food places, all walking distance away, even the airport is walking distance. My only place to stay in Tobago

Great location and private beach just minutes from the airport made this hotel super convenient. The rooms are a bit outdated and could use some refreshing, but they were clean and comfortable. Breakfast was excellent with a good variety, and the front desk staff went above and beyond—very friendly and helpful. Overall, the staff were great and made the stay enjoyable. With a few updates, this place could be a real gem.

The hotel environment, staff services,breakfast I liked .Didn’t like the noise from the party boats but I don’t blame the hotel

I liked that there is a private beach for the hotel guests. Breakfast was great.

The staff try to do everything they can to ensure your stay is comfortable and enjoyable. The beach is beautiful and very relaxing.

We found the staff to be extremely friendly, breakfast buffet perfect, our room to be quite adequate and clean, and the beach to be beautiful. We recommend this hotel when traveling to Tobago.

I think the place is too over priced, you can get better for value for money. Area when the sea is barrier off, is useless...too shallow and confined to have a good swim.

This was not my first time staying at this resort. On this occasion the resort was very quiet which I appreciated, as I really just wanted a relaxing time. In the past I must say that the customer service I got was way better than this time. The wait staff were great but the front desk staff made us feel like we had to beg for service. For example, on more than one occasion, they would see us approaching the desk and they would exit into the office behind the desk. I was a bit turned off by this.

Ffh

Everything was perfect. We stayed for 3 days but it felt like a month. The food was great, I wish I could get the recipe for the fried bakes. The water was perfect and so calm. Kayaking and snorkeling with the kids was a dream come true. It’s so close to restaurants and pigeon point so we had so many options and all were affordable. There were a lot of seagulls on the rocks, if Coco Reef wanted t hire me to use an airrifle to get rid of them I would gladly work in exchange for a room and breakfast. That would be my happily ever after ❤️

Stayed here for two nights due to the location. No complaints.

I'll start with the positives and I think the two biggest winners has to be the quality and design of the exterior as well as the cove. There's no doubt that there is a very luxurious feel when walking around or lounging and I really felt like I was on a high quality vacation. This for me is where the luxury ends however. Coco Reef seems to market themself as a luxury experience and definitely uses the price tag of one. I don't think however that there was a luxurious level to the service, room amenities, or even the services such as Wifi. I will say my room had a lovely view even though I booked the garden suite however I had little to no Wifi connectivity - my laptop even refused to connect due to the weak signal. I also had a very slow check in process. The first employee didn't seem to hold much knowledge of what would be available to me and then the second asked me to sit and wait 10 minutes to be escorted to my room. A wait that lasted about 25 minutes. I think the absolute worst part of the service to me was that there was a clear favour to the European guests who stayed there. At one point, I was the only person of colour lounging on the beach when one of the waiters passed around and took drink orders for all other Caucasian guests and ignored me. He passed by again to drop off their drinks and still ignored me. At this point I walked over to the bar myself to order the drink and on his third walk around then asked me if I was done with the glass.