Coco Reef Resort and Spa

Explore Coco Reef Resort and Spa
7.0
Pleasant
From 451 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

9.0

Service and Facilites

7.2

Traveler Reviews Coco Reef Resort and Spa

Number of reviews per page
20
40
Top reviews
Varoon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I enjoyed the friendly and courteous disposition by the staff. The rooms were clean , the facilities luxurious and the bay was sublime.
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All of the above. The New Year’s party was great. It was especially nice to have service while sitting on the beach during the day. The staff were all friendly polite and informed. Great stay.
Tanuja
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall satisfactory experience
Yahavivi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The best is the staff...very nice people. The price in my opinion is too much for the amenities and conditions
Narissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very lovely
Kelly
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room good but could do with some Modifications
Renna
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean, friendly staff and the food was amazing. Will be visiting again. Breathe taking resort. Has a colonial/vintage look. Makes you feel like your in a different era.
Kerry
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, excellent food, friendly staff
Andre
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We’ve been here multiple times and always enjoy the experience. Quiet, clean and perfect for getting away from life’s stress
Jeikel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was my birthday the staff went above and beyond to give a complimentary upgrade to a beautiful ocean views suite
FARZUL
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was not ready
Tyjondah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a beautiful property. I will return. They can upgrade the bathrooms a bit and do some freahing in common areas. Other than that I will be sure to return. The staff is amazing!!
Shellby
icon-Leisure
Leisure
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Just about everything was terrible. It’s started with the welcome at the airport: driver was extremely rude and very unwelcoming not even a sign from the resort. The service at the Resort: 1) No house service after 7. 2) Extremely basic for a Luxury King Size Room 3) Towels from the sixties(beach towels with holes) not even wash rags available. 4) The compound was very dark and dismal at nights. 4) Had to pay for Airport Transport. Will not recommend this resort to anyone.
Read More
IAN
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The rooms are very dated The bathroom clogged and the ac maed noise They did come and unclogged the bathroom and repaired the ac
Rocky
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff very nice
Teddy
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This is the worst hotel i have ever stayed in. It is outdated and odd place to stay. I stayed one night and. The staff are unwelcoming . The parking is full of loose tar. i had to leave . The bedding are old and mattresses is hard. Motels look better then this place. Tap water was running yellow and toilet water was brown. Service is very poor.
Read More
Herman
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything fell into place staying at this property.
Vanda
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Maintenance of the properties.
Tricia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We stayed 2 nights at this hotel. The power went out several times during the course of our stay. We were told they had no control of power outages, but other buildings and restaurants had power and were fully functional. The pool was not working and we did not receive any prior notice so we could make an informed decision. Instead we were told the pool had a leak and it was under repair. There wasn’t even a mention of a discount for the inconvenience. It was false advertising. The hotel is completely run down and dated. There was a bad odor in the corridor and grounds are unkept. Dining accommodations were poor at best. We were served drinks that were supposed to be carbonated, but were flat, then replaced with bottled drinks that were not cold. Dinner services started at 7pm, with no alternatives other than eating outside the hotel. My suggestion to others spending almost $400USD per night, do not go to this hotel or even this island. You’re better off paying $100 with no expectations. On the last day, after speaking to the manager who was so terribly sorry to hear of all the issues has yet to contact me after assuring me he would reach out. I gave them a week before posting a review. Shame on management and staff for poor the service, facilities and lack of respect and decency to be up front about the true state of your so called luxury resort.
Read More
Mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Overall a Mid hotel. But one of the better ones the island has to offer.
Number of reviews per page
20
40