El,s Villas Garut

Explore El,s Villas Garut
9.0
Exceptional
From 40 reviews
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Cleanliness

8.6

Room Comfort

8.9

Meal

8.7

Location

9.2

Service and Facilites

9.0

People often mention about El,s Villas Garut
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Family Friendly (3)
Ambiance (1)
In-room Dining (1)
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Traveler Reviews El,s Villas Garut

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40
Customer reviews
Kudit 1.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 day(s) ago
Hi Sis, please pay more attention to the small details of this villa, especially the cleanliness. Thanks.
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M***h
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
The room was leaking water from the tiles, making my extra bed wet. The bathroom water smelled and was rusty. When I arrived, the poolside table was still dirty and hadn't been cleaned, even though I'd been reminded several times to clean it before I arrived, and I arrived at night, not at 2:00 PM. The bathroom drain wasn't running smoothly, causing water to back up and flood the bathroom if it was left too long. Other than that, the service was good and fast. The food was quite good and delicious. It turned out to be cheaper to buy directly.
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Accommodation's Reply
11 Sep 2026
Thank you for your review and feedback, Kak 🙏 We apologize for any inconvenience you experienced during your stay at Els Villas Garut. Your feedback is very important to us, and we will use it to improve the quality of our service and guest comfort in the future. We hope to provide you with a better experience on your next stay. Thank you for trusting Els Villas Garut 🤍
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Annisa s.
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10.0
/10
Reviewed 3 week(s) ago
The service was very friendly and very fast. Breakfast was delivered promptly, delicious, and hygienic. The bed was clean and fragrant. The private pool was clean, warm, and aesthetically pleasing. The lighting was also designed to make you feel at home. 🥰
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Accommodation's Reply
11 Sep 2026
Thank you so much for your review and your trust in Els Villas Garut! 😊 We are delighted to have provided you with a memorable experience. We hope to welcome you back to Els Villas Garut again! 🤍
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Rully C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was a pleasant stay, the service was really cool, really cool... I didn't expect to get a floating breakfast, I really liked it.
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Accommodation's Reply
11 Sep 2026
Thank you so much for your review and your trust in Els Villars Garut. 😊 We are delighted that we were able to provide you with an unforgettable experience. We look forward to welcoming you back to Els Villars Garut! 🤍
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Nanda V.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
11 Sep 2026
Thank you so much for your review and your trust in Els Villars Garut. 😊 We are delighted that we were able to provide you with an unforgettable experience. We look forward to welcoming you back to Els Villars Garut! 🤍
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Ameria W.
icon-Leisure
Leisure
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8.8
/10
Reviewed 9 week(s) ago
The parking lot is very narrow, so it's difficult when you can't get a spot. You have to parallel park on the side of the road. When you first arrived, there was still a toothbrush left by the previous guest behind the sink that hadn't been cleaned. The rain shower had many clogged holes, so when you shower, the water came out slowly. The bathroom ceiling was covered in black mold. The water heater was replaced with a stainless steel one, not a plastic one, and the iron heater was rusty/crusted. We didn't dare use it. It's a shame the villa is beautiful but poorly maintained.
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Accommodation's Reply
11 Sep 2026
Thank you for your review and feedback, Kak 🙏 We apologize for any inconvenience you experienced during your stay at Els Villas Garut. Your feedback is very important to us, and we will use it to improve the quality of our service and guest comfort in the future. We hope to provide you with a better experience on your next stay. Thank you for trusting Els Villas Garut 🤍
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I***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The villa is comfortable and in a great location, but the cleanliness is lacking, and the bathroom smells bad. Please fix this. Great service, fast response.
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Accommodation's Reply
11 Sep 2026
Thank you for your review and feedback, Kak 🙏 We apologize for any inconvenience you experienced during your stay at Els Villas Garut. Your feedback is very important to us, and we will use it to improve the quality of our service and guest comfort in the future. We hope to provide you with a better experience on your next stay. Thank you for trusting Els Villas Garut 🤍
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was so comfortable, the kids wanted to come back for another staycation there.
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Accommodation's Reply
11 Sep 2026
Thank you so much for your review and your trust in Els Villas Garut! 😊 We are delighted to have provided you with a memorable experience. We hope to welcome you back to Els Villas Garut again! 🤍
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
It's quite nice and private, but the inside of the room is a bit less clean, like the bathroom and mirror.
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Accommodation's Reply
11 Sep 2026
Thank you for your review and feedback, Kak 🙏 We apologize for any inconvenience you experienced during your stay at Els Villas Garut. Your feedback is very important to us, and we will use it to improve the quality of our service and guest comfort in the future. We hope to provide you with a better experience on your next stay. Thank you for trusting Els Villas Garut 🤍
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Delisma R. R. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Cozy, delicious, and comfortable. Recommended.
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Accommodation's Reply
11 Sep 2026
Thank you so much for your review and your trust in Els Villas Garut! 😊 We are delighted to have provided you with a memorable experience. We hope to welcome you back to Els Villas Garut again! 🤍
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
The room was clean, and the staff was friendly. I got the Azalea room with an extra bed. Breakfast was delivered to my room, with a variety of fried foods and porridge available in the hallway during breakfast time.
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Accommodation's Reply
11 Sep 2026
Thank you so much for your review and your trust in Els Villas Garut! 😊 We are delighted to have provided you with a memorable experience. We hope to welcome you back to Els Villas Garut again! 🤍
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D***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
The water was off and dirty when I wanted to check out.
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T***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
All in all, good value for money. Friendly and kind staff.
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1 people find it helpful
N***i
icon-origin-TRAVELOKA
6.7
/10
Reviewed 23 week(s) ago
The pool was cold and a bit dirty, and the room floor wasn't very clean upon check-in, so we had to ask for it to be cleaned again. Drinking water was a hassle, as we were only given one bottle and had to keep asking for refills.
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2 people find it helpful
Angka F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The facilities are very good, the receptionist is friendly, the security is friendly, it is very suitable for a honeymoon.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Clean place, happy kids, warm water, there are underwater lights.
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ridwan l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel staff and service are ok, but unfortunately the wifi signal is not very good.
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
In short, it's okay and suitable for a vacation with the family.
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3 people find it helpful
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RURUD R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Nice, comfortable, friendly, but the pool is not very warm.
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1 people find it helpful
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
friendly staff, comfortable place and family enjoys staying here
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