(+): The property is modern and minimalist. The room and bathroom are brightly lit. The shower is powerful. There's hot water and a drinking water dispenser (hot and cold).
(-):
1. Upon check-in, the sheets were dirty in three different places. The pillowcases were also dirty. I asked for them to be replaced, and the staff quickly replaced them with clean ones.
2. Only 10 sheets of room tissue left? I asked for refills, and they were immediately refilled.
3. The AC was a breeze, and with El Niño, it was stifling.
4. The worst part was: the window facing the street: the frame was NOT TIGHT.
(Check the photo to see how loose it was).
From check-in until 8 PM, we had the TV on, and indeed, we could hear the loud sounds of passing motorcycles and cars revving their exhausts. I thought this was a sign of low human resource management.
At 8:30 PM, I turned off the TV and got ready for bed, but the motorcycle and car exhausts were louder and more frequent. I opened the blinds on a whim and found that the window wasn't fully sealed, and it was incredibly loose (check the photo). No wonder it was so noisy.
Since the bed had already been slept in, the bathroom had been used, and it was time to go to bed, I couldn't be bothered to complain downstairs and ask for a room change. I finally tried to work around it by squeezing and stuffing the gap with a mattress runner.
It didn't work.
Until midnight, the noise from passing exhaust pipes got even worse. Just because traffic had cleared up, people were speeding and revving. I couldn't sleep because it was so loud!
The next morning, I woke up at 6:30 a.m. to a noisy field directly across from my room, where women were exercising with music playing at full volume.
It was crazy! At night, I was hit by the exhaust pipes, and in the morning, I was dancing to club music.
And it turns out this property is very close to a place of worship that uses speakers. At 5:30 p.m., the sound of children reciting the Koran (?) was heard over the speakers.
There's no hatred toward any particular religion, but purely because the noise disturbs the peace of mind of hotel guests who are trying to rest.
Conclusion: I won't book this hotel again because of the poor cleanliness and noise.
To the owner, it's a shame that your property is well-designed (modern, minimalist, and bright) but lacks cleanliness and comfort details.
*D202*