7.8
Pleasant
From 175 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Traveler Reviews Hotel Santorian

Number of reviews per page
20
40
Top reviews
Ashley
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Very nice and great pool
Pablo
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice and clean
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Mid tier hotel for Mexico.
Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great place to stay
Karen
icon-Family
Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Nice
Esau
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We found bed bugs in the bed and decided to leave immediately.
Peter
icon-Business
Business
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property was clean with the marble floors. However I could not get them to answer the phone to get a shuttle from the airport to the motel. They did come to my room when I asked them to replace the tv remote and the tissues.
Zennia
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Not enjoyable at all
Yaneth
icon-Family
Family
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This hotel is very old and dated. Bathroom had a terrible smell and wad full of mold in the shower. Had to spend the night there because we had no other choice at the moment. Couch was ripped as well. Terrible definitely not going back.
Franz
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Decent hotel with Greek motif.
Raquel
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

The worse hotel i ever stayed. Do yourself a favor and do not stay here! It’s very deceiving the pictures they showed on the site are not how the room looks inside. Horrible place! Outdated . I stay in an Executive suite which is one of the highest priced rooms thinking about I was gonna get a comfortable a safe room but I was totally wrong! The most uncomfortable bed that my back hurts! My room key never worked properly! High overpriced for what they offer . Please don’t fall for it like I did!
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Griselda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Hotel looks like a jail cell
Celene
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Very attentive staff. The pool needs a bit of cleaning, it had quite a bit of leaves from trees and insects.
prabhudatta
icon-Business
Business
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Took long time to check in. The corridor wast not cleaned. Room floor was dusty. Door does not seal completely.
gloria
2.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

This hotel has it all, the location, spacios rooms except the workers. Im not a person to come with negative or defensive attitude but when it comes to being a tourist the receptionist do respond with a negative attitude. If they had a bad experience with past customers but they sure have to be friendly and be at its excelence in customer service. Customer service sucks.
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Hector
icon-Business
Business
6.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Good location near the airport. Needs maintenance
Randy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Terrible stay. The security locks on the door were missing. The TV did not work. Housekeeping left us without bath towels. On the last day, our most important, there was no hot water for the shower so we were unable to shower in the morning. Overall, a bad experience.
Verified traveler
8.0
/10
Reviewed 524 week(s) ago

Expedia Group verified review

While in Hermosillo stayed at the Hotel Santorian. Large place. Everything was fine. Enjoyed the free breakfast. Location not far from airport. I would return.
Jose Reyes
6.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

NICE HOTEL, CLEAN AND MODERN
lourdes guadalupe herrera
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40