Staff were great, grounds were exceptional, it was really quiet when we were there and loved it

The washroom was difficult… hard to enter and exit. You had to deal with a very high step (about 1 foot). This is very much a safety concern. The front light outside was on all night the 1st night we were there. The front door did not have a blind to shield it. They turned it off for us the 2nd night. It was a very old room but the bed was quite comfortable. They only gave each of us a bottle of water the 1st day. I had to ask them to give us one the 2nd day. There was only 1 small bar of soap. The bed was not made up until 4 PM the 2nd day until I asked them about this. Also I had to ask them then to give us clean towels. The pool area was lovely as was breakfast. Hotel has a beautiful setting with a view of Lake Chapala.

Great staff and great breakfast!!

The room was in good condition but furniture seemed old

We stayed for 1 night. It is very peaceful, and the surrounding area and the views are nice. They were very friendly and helpful, allowing us to do a very late check in. The pool area is nice. The rooms are rustic and simple, but comfortable. There’s free available parking, as well as a nearby tennis court and cycling track.

Great area and peaceful

Has all you need. Excellent view.

Too expensive and the breakfast its not include for kids, pool too cold

Quedamos durante semana y solo eramos dos o tres familias durante nuestra estancia. Muy amable las personas de hotel. Tiene una vista hermosa del lago de Chapala.

The view, You can see the lake,and mountains , you must go

The Villas are rustic and a bit dated, I should have checked before booking for stairs since I travelled with my 95 years younger Mom but she as always was awesome and we enjoyed our time together. Staff was friendly and helpful, I was able to switch to a more convenient apartment. We did no cook but used the stove to warm Mom’s coffee there is no microwave and the fridge wasn’t cooling to well but not used for soda and water so it was OK. Landscape is gorgeous and so is the view.

What I loved the most about this place is the service. Everyone is very friendly and assuring that every client is having a great time. The rooms are cleaned very well. The morning breakfast was delicious. Will be going back next summer.

This is NOT 4 star but a 2 Star at best This place is old and outdated. Stains on the bed cover, metal seats with no cushions,locks that would not operate for sucurity from the inside. Pool dirty and spa cloudy. The 2 rooms we had were along way apart with high steps and no railings for my mother-in-law law of 83 so we changed to a 2 bedroom suite and charged us 200 pesos more. The shower was really poor with a drizzle of hot water. The property looks nice when you enter but the rooms are behind basic That charged $ 140 US and was worth $ 50 US maximum

Staff was very very nice amd profesional but the property accomodations were too old and some how unconrfortable

Place is great for family getaways. My only negative comment is that the pools need to be maintenanced regularly especially during high peak season....water was not clean and jacuzzi was not functioning.

The hotel doesn't really cater to international visitors but for local families on weekends. I was the only foreigner the 4 nights. You get a two-room apartment with kitchen facilities but no local shopping. Almost no staff with English facility.

The hotel is nice and clean,however the restaurant was closed most of the time. At the reception we were told breakfast starts at 9, but when we show up at the restaurant we were told they open at 9:30.

The front desk service was terrible and very poor cleanliness overall. The pool was dirty and in poor condition (loose tiles throughout). I would not stay in this Hotel again nor I would recommended.

I reserved a room after looking into the pictures and the room allotted looked to be like a newly constructed/under-construction room. Was not looking like a hotel room at all. Too cold at night and no air-conditioner/heater was available.

Room was nice and clean and nice area to staff very helpful