9.4
Exceptional
From 1,975 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Hotel Catedral

Number of reviews per page
20
40
Top reviews
timothy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was very modern and clean, staff were very friendly and the breakfast buffet was excellent
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Absolutely great. Big room. Very good restaurant. Coffee on the terrace. Great staff. Awesome location in the historic center.
JUNHE
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were very friendly and attentive throughout our stay. When we arrived, our room was not ready yet, but they kindly provided us with dinner vouchers, which we really appreciated. The service recovery was thoughtful and professional. The location is excellent — it’s less than a 5-minute walk to the main attractions in the historic district. Overall, we had a very pleasant experience and would recommend this hotel.
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Lidia Yazmín
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The suite was wonderful but customer service was left to be desired and the jacuzzi was broken. The view was exceptional and amazing. Great location too with everything nearby. The experience was lacking when it came to customer service as waiting for someone to come after you call the front desk took more than 20 minutes.
Edith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, very clean, great food, good location, and amazing customer service.
Kathy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed in a gorgeous suite in the new Pyramid Tower. The rooms were beautiful and spacious, wonderfully equipped and had a fabulous view of the cathedral and zocalo area. All of the staff was friendly and helpful and the location is great for exploring the Centro Histórico area.
Jacqueline
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was amazing and clean, hotel was very clean and beautiful. Staff was very friendly and polite. Absolutely loved my stay here . Would highly recommend this hotel
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel. Excellent location, wonderful and extensive breakfast buffet. Rooms clean. Will stay again. Thank you Hotel Catedral.
Evelyn
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms where very clean and comfortable. Easy access to everything you need . Very secure are ! Felt right at home !
Frederic
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, great location, good value overall
Elizabeth
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was very clean and in a great location.
Dana
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location, friendly staff, beautiful views from the room and terrace/balcony, and coffee/tea/water stations for unlimited use. Modern hotel with ruins underneath! The only downside was the excessive noise throughout the entire day from the streets - whether it's music, drumming performances, cars, church bells, etc. - the noise was crazy and made it hard to sleep. From maybe 1 to 5am is when things are a bit quieter, but the walls are thin and you can hear everything in the hallway.
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Joann
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was great
Tilcia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice friendly staff
Victor
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Erika
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excelkent service. Location
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff rooms were clean service was great
Stevie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was amazing, service was so friendly, and food was excellent!
Virma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not only was the room amazing, the entire Hotel was beautiful. The gentleman that checked us in was gracious, accommodating and just great overall. I would definitely stay here again! And the location is simply the best!
Li
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were very helpful. Shiny has been very nice and accommodating our need
Number of reviews per page
20
40