Mansión Serrano

Explore Mansión Serrano
9.2
Exceptional
From 96 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Traveler Reviews Mansión Serrano

Number of reviews per page
20
40
Top reviews
ELIZABETH
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

El hotel es muy bonito , muy cómodo, ambiente familiar, alberca muy padre y el plus su tobogán que es bastante divertido. Las habitaciones son bonitas. El servicio muy bueno, amabilidad y cordialidad. Excelente ubicación.
Shawn
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

This is a very nice hotel with a swimming pool snacks to order and very close to all shopping and restaurants. Very clean Hotel.
Fredy
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Great value, friendly staff
Edwin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

A decent property for
Joanne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The staff were wonderful and the breakfast was fantastic!
Marc S.
icon-Leisure
Leisure
6.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The staff was not very welcoming or helpful. The internet did not work very well and not at all in the room. Some of the other guests decided to party at a table just outside my room and were very loud until late at night. In the morning there was a huge mess in front of my room.
Russell
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

This place was wonderful. Cerocahui is a small town, but the hotel is right off the center. The buildings are old and very charming, but have had upgrades to make them more comfortable. There are no TVs in the rooms, no internet in the rooms, and extremely limited cell service everywhere in town. Which is to say it’s an excellent place to disconnect and unwind. High-speed internet is available in the lobby, which was great for catching up on news, messages, emails, and sending out photos. Breakfast is included, and it was delicious. It included coffee, juice, fresh fruit, muffins and made-to-order eggs. Lunches and dinners are available. We had one dinner. Flavor-wise it was amazing, but the beef was over-cooked. The bar is wonderful. In addition to their own wines and the usual selection of Mexican beers, the bar keeps crafted some amazing cocktails, including traditional drinks and more regional cocktails with things like Sotol. If I were to stay again, I wouldn’t spring for the vineyard-front room. The vineyard itself is quite small and the view isn’t worth the extra cost. The other rooms open into a lovely courtyard, which is very lovely. My only criticism is that the hotel doesn’t take any cash. It seems to be a common theme among all the Balderrama hotels. It wasn’t so much of an issue here, as we could easily bill things to the room and pay with a single card transaction when we checked out.
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Valorie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Great property
Valorie
icon-Leisure
Leisure
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The hotel is in a great area for sightseeing and walking around. The staff are very friendly and courteous.
Cristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The Expedia description was accurately presented. It's a perfect place to stay when visiting El Fuerte and hopping on/off El Chepe. If you need a quiet, clean, and comfortable place to spend the night, Mansion Serrano is your place.
Luis
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Property is nice. Breakfast is not offered.
jorge
icon-Leisure
Leisure
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Quality and price also the convenient to interesting area.
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Very amenable and friendly.
Rodolfo
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Todo estaba limpio excelente
Concepción
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Muy lindo y cerva del centro
Atziry Paola
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Fuimos a este hotel por la alberca y nisiquiera te pedias meter con el agua sucia que tenia
Javier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Si quieren pasar un fin de semana tranquilo cerca de restaurantes, centro histórico y atracciones, ese lugar ideal, me gustó la alberca, la tranquilidad y confort que da el hotel y la temática casona colonial está excelente en dicho hotel.
helle
icon-with Partner
with Partner
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Super venligt personale hurtigt at tjekke ind. Fik endda værelset allerede om formiddagen. Ligger super centralt. Meget rent og har en rutschebane ved poolen.
Diana Samantha
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Muy bien todo
Carlos Humberto
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Muy céntrico y seguro
Number of reviews per page
20
40