Lovely staff, very helpful . Our room was very nice, but a little bit tired and old-fashioned . That was a tear in one of the curtains and the French window onto the garden didn’t engage down at the bottom thus not locking properly alsowe had a lightbulb out on the wall lights behind the bed. Nothing to spoil the visit. It was taken on board at reception when we mentioned it on our departure. Also have to comment that one of our breakfast was not good for £20 per person. We did report this and they deducted it from the Bill. All in all , we enjoyed our three night trip and will return if we are in the area .

Hotel was lovely and the grounds were beautiful. Staff were helpful and the hotel is in a great location. We only had breakfast at the hotel but the food was nice and service good. The room was really nice too however the waterfall shower didn’t get hot and we had to use the hand held part instead. Also our room did not have a coffee machine which is a shame.

Lovely place to stay with truly excellent, friendly staff

The setting is lovely and peaceful. The hotel has character and the room was impressive. Large king sized bed and very spacious. Lovely bathroom with a separate bath and shower.

Excellent in all departments

Beautiful hotel with a gorgeous garden. Helpful and friendly staff

Staff were fantastic. We had to get moved out of our first room due to bad sewer smell from bathroom. The second room was dated, dilapidated. Shower door handle loose, rain shower head broken and sprayed everywhere. Cracked tiles on the step to the bathroom. Stain on carpet under desk, bed was so uncomfortable, it was like a mattress that most would throw out. Not sure why more money isn’t being spent on the “servant quarters” bedrooms as this place had a great reputation. Maybe some of the profits should be spent on updated this tired looking hotel. Doesn’t have to be modern, just made liveable.

Yes

A grand place to stay. Excellent situation.

Great staff.

Clean friendly warm

Absolutely faultless. Staff so very pleasant. The room was fantastic. Will be staying again in the future. The decor was something else.

Yes the room bc was spotless and all the staff were lovely and nothing was too much trouble….

Spotless

Friendly staff and lovely location with great gardens.

Clean, comfortable rooms, great staff. Lovely breakfast. Fantastic location.

Friendly staff, clean room, very nice dinner and lovely outlook.

Friendly and accommodating staff. Excellent food. I will definitely return.

Warm room, welcoming staff, and excellent breakfast 10/10 all round Even had Vegetarian and gluten-free breakfast!!

Staff were friendly and professional. Enjoyed a wonderful hotel within walking distance to everything in St Albans