Realmente pésima atención al cliente, me hospedé el fin de año y año nuevo, y al día de hoy el hotel se niega a darme mi factura y Expedia tampoco me da una solución. PÉSIMO!

Rooms were clean. The staff was amazing; our flight got delayed resulting on a late arrival at the hotel. They answered each time we called the hotel to update on our arrival for the transportation arrangements. The transportation was very nice, felt safe riding to the hotel at 3-4 am. At the time of our arrival, the staff was expecting us with everything ready for a quick check in process, and they allowed us to stay past the check out time to allow us for a proper rest. Would recommend this hotel 100%

Todo muy limpio y rico lo recomiendo

Quiet hotel, good breakfast (that was included in the price), and they arranged transport from the AIFA airport for us. Plus, plenty of hotel water, which was amazing!

Solo fue una noche pero la atencion 10 de 10 el cuarto super limpio, y el desayuno de cortesia fue lo mejor todo rico mil recomendado.

Todo perfecto

Everything was great we like the place.

Very nice stay. Convenient and the restaurant was excellent. Can’t miss the cerdo en verdolagas!

Everything was beyond great the food and got a free trip to the airport for booking om Expedia, staff was nice, would definitely recommend

The staff is wonderfu, courteous, and attentive. My room is a wonderful. The bed and pillows are the best part, I slept very well.

The staff was so kind and helpful! The shuttle took a little longer than expected (30 minutes instead of the 15 minute drive that was posted), but the drive was smooth. The breakfast was Fantastic!!!!

Airport shuttle took longer than I expected. The hotel receptionist Melissa very kind. Bar staff very nice service

Customer service in general was top notch. Breakfast was delicious and the servers were very friendly and professional. I would stay here again.

I couldn’t control the AC and there was no remote for the TV.

The whole staff are very welcoming, the ladies in the restaurant, for breakfast, very attentive.

Our recent stay at this establishment was truly exceptional. The staff were incredibly welcoming and attentive, ensuring all our needs were met with a smile. The accommodations were immaculate and provided a comfortable retreat after a long day of exploration. We particularly enjoyed the delightful dining options, offering a wonderful culinary experience. We wholeheartedly recommend this hotel for a memorable and pleasant visit.

4se

For airport shuttle you have to reserve 24 hours in advance.

Clean room. Reliably hot shower. Great breakfast. Nice, helpful staff.

We did not use the Shuttle. The hotel is not too far from the airport (couple miles), but the area around the hotel is so busy and congested. The hotel and its location is an oxymoron. The hotel, Verticca. Is a very nice place. But its located in the worst place that such a nice place could be. Also, parking was very difficult to get in and out.