Scammer . They first said that they never received the reservation from Expedia . Then after waiting for hours and talking to the Expedia agents , the hotel management somehow found the reservation and ask me to pay for extra to stay . The actual director was nice . And at a moment I decided to pay and stay . But as soon as she left the front desk was so rude and did his best for me to not stay . So we left and stayed somewhere else . The hotel who claimed to not have my reservation somehow now are refusing to return the money for a reservation they never had . I tried to call them but phone number that doesn’t work. It’s a very unfortunate to have a good facility ruined by awful personnel

1h to find my reservation...after email and phone call. Horrible

It was just dirty and smelly

Hotel rooms were clean and comfortable. Hotel concierge at the desk were extremely friendly and smiley and always helpful with any enquiries. However We got an email the day before arrival which claimed that the hotel could provide pickup from the airport but when we landed in morocco, the hotel claimed they did not provide this service which was very annoying as we were initially told that they would. Breakfast at the hotel was good and main chef was very friendly. Hotel is located away from the noise and area is very peaceful and quiet. The pool area was also clean and nice. For the cheap price i would say that the overall experience was very good.

Good service, pool area was nice. Decently priced.

The place was very tired and poor seating pool was cloudy ect

On arrival at 10.30pm we were told there were no rooms available. They were taking us to another hotel in an hour and they offered us complimentary evening meal. The food had been sat there for hours so I declined and took a complimentary drink to the pool area!!! The children’s pool I wouldn’t have put my dog in and larger pool wasn’t much better. The one hotel receptionist was dealing with very annoyed people whilst we waited for our taxi. We were told we would be picked up first thing in morning to bring us back to rawabi. We waited 2 days and still nobody responded to our emails so we had to pay out again. I would not advise anybody to stay at this hotel the service and standards are appalling. I’m not being rude i have stayed in hostels better than this.

pros: breakfast, pool cons: not very clean, facilities are old, service is medicore

nice location,carrefour supermarket just around the corner

Attente longue lors de notre arrivée ce qui n’est pas agréable après un vol. Lieu un peu à l’écart de la ville.

Du personnel très respectueux et très gentil, disponible et arrangeant. Je suis content de mon séjour chez eux. Qui plus est le prix est très convenable. Merci à eux et à bientôt j’espère

Cafard, moustique dans la chambre. Très bruyant on entend la musique de la piscine à fond toute la journée ainsi que la route. Chambre sale, literie pas confortable, coupure de courant… j’ai jamais passé une aussi mauvais nuit de ma vie, à fuir

Hôtel médiocre petit déjeuner infâme pas assez de transats pour tout le monde personnel qui néglige les étrangers

Buongiorno, il mio soggiorno al hotel era buono, personale molto gentile, c’è stato un solo problema, al momento del mio arrivo non trovavano la mia prenotazione e mi hanno detto che non potevano darmi la camera perché l hotel era pieno, dopo un po’ di attesa finalmente mi hanno trovato in stanza.

Séjour convenable mais la nuit trop bruits . la chambre au-dessus . concernant la nourriture vraiment pas bien c'est 1 mangable ya rien

Volvieron a cobrar a la persona que se le hizo la reserva y el q estaba en el hotel, tuve que llamar para reclamar esa falla para la devolución del dinero, me parece que el hotel le falta seriedad en tratamiento con sus clientes

No es un hotel 4 estrellas por los servicios

Décevant

Trés bon séjour. Hotel avec tout ce qu’il faut. Manque un peu de propreté. Les chambres fait à la va vite et certaines serviettes laissé au sol sont juste repliés alors qu’elles étaient sales. Sinon très bon accueil. Personnels gentils. Au top !!!!

Das Hotel liegt in einem identitätslosen Vorort Marrakeschs und ist völllig introvertiert ausgerichtet. Das Nachtessen war bei uns nicht inklusive. Wir wiesen den Kellner darauf hin. Dieser meinte, das kann nicht sein, wir sollen uns verpflegen. Nach dem Essen, welches unterdurchschnittlich schlecht war, kamm er mit der Rechnung (220 Dirham/Person), welche dem mehrfachen eines sehr guten Menüs im restlichen Marokko entsprach. Das Morgenbuffet war durchschnittlich. Diverse Angebote (z.B. Fitness) konnten zum Zeitpunkt unseres Aufenthalts nicht genutzt werden. Das Personal war nicht sehr freundlich. Wer das Hotel einzig zum Übernachten benutzt und sich auswärts verpflegt ist jedoch gut bedient.