Jennifer
with Children
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our experience was bizarre and unpleasant. The room was quite small. It was described as a family room for 5 people, but there was barely room to move between the three beds, and the twin mattress was on a wooden pallet on the floor under the TV. The air-conditioner was not powerful enough to cool the room, despite its small size. We checked in at 3 (we requested an early check in and were denied) and the host told us repeatedly not to slam any doors. She said we could use the pool, but dont bring any moisture inside. She also said we could use one cabinet in the kitchen, but the rest was private. Hardly the full kitchen that was listed. Then the power went out. For half an hour. No AC. No wi-fi. No WATER provided. So we left. I messaged the host immediately and left our keys on the counter. She responded by arguing with me, claiming the power was only out for 5 minutes (i documented the time it went out and came back on), that the room wasn't actually too small, and that we should have called her before we left so the front door wasnt left unlocked. No apology. Absolutly bizzare and unpleasant. Do not recommend.
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