Gerardo
Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Our stay here was wonderful overall. The property itself is fantastic—clean, comfortable, and well-maintained. The rooms were great, the amenities were exactly as described, and most of the staff we interacted with were friendly and welcoming. It has so much going for it and is truly a lovely place to stay.
The only downside to our experience was the check-in/front desk service. One of the receptionists we dealt with was quite unprofessional and unhelpful when we had questions. It was a disappointing contrast to the otherwise great hospitality we experienced during our trip. Also, no access to the gym.
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