The room was spacious, quiet and clean. The staff were helpful. There is no airport arrival pickup but shuttle to the airport can be arranged. The exercise room was well equipped. There is no large pool. Only certain rooms have a small pool attached to them. The restaurant food quality was mediocre. This hotel is in the industrial area of the city.

We left before breakfast and we did not habe a car.

Upon arrival, they said that we were checked in to a room which was not in the main hotel building, but rather a drive-in section of a motel. They charged me $10 more to place me in the main building even though the reservation that I had originally booked was in the main building with Expedia. The hotel was clean, although the rooms were very noisy because of the highway traffic and the poor insulation for noise control in the rooms, also the beds were uncomfortable.

The room was great. The staff was very friendly and helpful. I would stay there again

Very friendly staff. Although the website says access to a pool… well there is no pool

Yes

We stayed for one night only after spending a week in San Miguel and had an early flight back to the USA...everything about this hotel was top notch...highly recommend it!

Good option for business trips

Buen servicio, buenas instalaciones, buen servicio de desayuno. Cumple.

La comida es muy buena, el gimnasio regular, la ubicación regular, el.problema es el trafico, en general una buena estancia, el hotell ya es un poco viejo.

Hotel muy limpio

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Todo bien Creo podrian mejorar la limpieza de las habitaciones

Tiene buena ubicación, con estacionamiento, todo el personal fue muy amable.

Buen lugar.

Tranquilidad y excelente servicio, amabilidad del personal

Mal desayuno y en general mala experiencia.

Todo muy bien, las instalaciones son adecuadas, limpias, no es grande lo cual no lo hace que este saturado de gente y bullicio, el restaurante tiene mucha variedad en el menu, el personal siempre muy amables. Lo unico que se podria mejorar es el servicio del WIFI, es muy inestable y para estar trabajando en la habitacion es muy problematico e incomodo. La ubicacion esta muy bien para llegar a los parques industriales que estan alrededor, pero para ir a Queretaro si esta un poco retirado, solo se puede llegar en taxi si es que no llevas vehiculo propio. Solo para referencia.

Un poco descuidado el mantenimiento en gral.