Excellent place to stay! Highly recommended!

Room spotless Cleaned ever day Staff in dining room extremely pleasant as was staff at reception

Everything was excellent. The hotel the restaurant the room and service was fantastic 10/10

Quedamos enamorados de este mundo maya y especial del hotel

I absolutely loved my stay at Hotel Ancestral. The staff was incredibly kind and welcoming, the rooms were spacious and comfortable, and the food at the restaurant was simply exquisite. Can’t wait to return!

The staff at front desk was awful, one woman was the one there but I don’t remember the name, she didn’t want to help us in the accommodation of 9 people, she charged us $166 per room, even though one person stayed alone. The hotel is beautiful but the rooms were not clean at all. The bar the personal great, the food and drinks were ok.

Muy bonito lugar

Me gustó la limpieza,ubicación, el personal amable.

Excelente atención, amables y muy serviciales.

Very good

Por temas de tiempo no pude ocupar la alberca y el bar, pero en general la atención y servicios son excelentes.

Todo bien

Es un hotel bonito para ir en familia