First night there was no 24/7 front desk as advertised. i had to sleep on the lobby floor. good luck to that! Also i had written them and did not receive a timely response.

The one compliment I can give this place is they have a very kind staff. Otherwise, you'd have to pay me to stay here ever again. I had absolutely NO hot water - it wasn't even warm. Straight up cold because it was January. I went to a nearby gym and paid for a day pass for a hot shower. Noisy as can be with windows made of slatted glass that don't close all the way and do nothing to block out sound. Wifi didn't work inside my room...had to stand out in the hallway by the router to get any service. And the toilet in my room didn't even have a toilet seat. Worst four nights I spent in my entire three months in Mexico. :(

Staff were courteous, my room was what I expected for the price-quite adequate. It faced the street so was quite noisy, but that’s not the hotel’s fault. If you go book an inside room. (Rooms 1 to 7, not 8!)

The staff was wonderful and location convenient. The rooms simple, but for the price that’s understandable. However, cleanliness was lacking and simple fixtures like locks on bathroom doors or hot water was not a guarantee. Again, staff was wonderful!

Ants and cockroaches were an issue.

Good value, close to centre, 24 hour front desk, clean

The mini split did not cool the room and the water pressure was terrible. You get what you pay for.

Dirty

Great location. Thats said. Didnt recieve the rooms booked. Bed would be what one would expect in jail. Thin mattress on a concrete pad, a sheet that didnt fit the bed, no blankets, flat pillows. The light shining through the window day and night, no bkinds/curtain. Felt like torture. Lack of sleep no idea if it was day or night.

Bueno por el precio

Buenas tardes, si, todo excelente cerca de la catedral y varios comercios cerca . Dónde comprar algunos recuerdos. Todo muy bien 👌 pronto volveremos. Gracias por todo!! Exactamente tarde para todos!!

Debido al viaje llegamos tarde, y nunca nos abrieron

The room was clean and quiet. The water was not very hot. I arrived at 3pm (the time of the check in) but the door was locked. Nobody was around. At 4pm, someone showed up and never apologized.

Está bien, el único inconveniente es que no cuenta con estacionamiento

Alojamiento limpio y cerca del centro, muy bien para una estancia de unos días. Pequeño punto negativo: no hay mucha agua caliente.

Super bien ubicado y buena estancia

Un lugar muy recomendable, habitación limpia, te atienden muy bien y cuenta con wifi. Está bastante bien ubicado, hay muchos servicios cerca, puedes ir caminando hasta el centro, disfrutar mérida sin complicaciones ni contratiempos.

Todo bien, super recomendado

Habitación con poca higiene, con mosquitos y agua fría

Comodidad