Overall Ratings & Reviews Urbanest Saigon

Traveloka (5)
Other sources (4)
8.9
Very Good
From 5 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

8.8

Meal

8.6

Location

9.6

Service and Facilites

8.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Urbanest Saigon

Number of reviews per page
20
40
Customer reviews
N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The owner was very helpful, and the room was clean and smelled nice.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Thank you for choosing Urbanest. We are committed to always providing the best service and maximum convenience to all our customers. We look forward to welcoming you again. Thank you!
Translated by Google Icon
See original
N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The room was nice, the owner was enthusiastic, and the quality was good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Feb 2026
Thank you for choosing Urbanist. Urbanist is committed to improving the quality of our rooms and services to provide the utmost comfort to all our guests. We hope to welcome you back soon. Thank you!
Translated by Google Icon
See original
Nguyễn T. Q. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
This was my first time booking this homestay on Traveloka, it cost around 500k VND for 2 days and 1 night. Luckily, the booking was great, the owner was very enthusiastic... and it looked exactly like the pictures, so you can rest assured. The only downside is that the room isn't soundproof, so it's really noisy.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Feb 2026
Thank you for choosing Urbanist. Urbanist is committed to continuously improving the quality of our rooms and services to make your stay more comfortable. We hope to welcome you back soon. Thank you!
Translated by Google Icon
See original
Tran T. T. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 49 week(s) ago
The experience at the homestay during the recent business trip was not very good from check in to check out - The room did not have a dryer, I asked again to get it, there was no iron (this is a basic item, I asked the homestay if it was available but they did not have it to support 🥲) - After booking the room, I did not see the check in instructions or information from the homestay to confirm - There is no elevator - The room is designed with a loft above to sleep, the ceiling is very low so it is a bit stuffy, the air conditioner is right next to the bed so it is cold and easy to get sick because of the cold wind, however, it is not very cool downstairs - Stayed for 2 days but there were only 2 tiny bottles of water, there was no place to refill - There was no kettle, there was an electric stove and a pot but no dishes 🥲 I have been on a business trip to many homestays, this is the first time I have had such a bad experience, I contacted the housekeeper and gave feedback
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Feb 2026
Thank you for choosing Urbanest. We will do our best to provide you with the best service and the most comfortable accommodations. We hope to see you again. Thank you!
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40