No shops

Interesting place - no staff, self check-in, clean and good facilities. The self checkin code to collect the key wad hidden in an email, whereas you are lead to believe it's on the 'guest web portal'. So took me a while to find the code in the relevant email on arrival. The check-in, including various emails and online portals is a bit complicated.

Took two hours to check in after which time they had to move me and many other guests to another building in order to get their automated key system to work. Then when I came back to my room I found in crawling with all kinds of bugs from ants to beetles to wasps. Then the customer service when confronted with this did their best to not give a refund. Never use this hotel.

Was terrible , ruined my entire stay as we could not check in and the 24/7 help line didn’t help for 5.5 hours whilst I was sat outside, didn’t even get a chance to look around the city. Guests were taking drugs in the main lobby, when I eventually got to my room the bed wasn’t made and seemed dirty .

Es gab kein Personal, warum muss man das bewerten? Zwecks Self-Check-in. Schweizer Sauberkeit, aber musste eine Spinne nach draussen bringen. Bin gern allein. Liebe das Design. Die Farben. Hatte Mühe die Daten zum Einchecken zu finden und bekam Hilfe von einem anderen Gast. Zimmer hatte alles was ich brauche, so ziemlich alles besser als erwartet. Es hatte sogar einen Fön. Und eine ultra weiche Bettdecke :))