The owner does not seem very welcoming. Asking about the usage of the room, the guest should study from a short video. Actually, he can speak because there are many devices in the room that need to be used. But should use a friendlier tone and expression. Since arriving at the resort, the questions asked were not friendly. "Which room are you in?" Should not ask this question to the guest. Asking about breakfast, it was said that normally this price is not available, but during this time there is a special. 1 bowl of rice soup is not cheap. If you want to impress people, the owner should be an example for the staff. For future service, they will tell others to come back to stay again. But here, everything must be asked. Asking too much makes me feel annoyed. Please improve. Try staying at other places. What is a resort that provides impressive service at every level?