The hotel staff, Mas Halim, was very friendly and helpful, but the staff member after him, a woman I forgot to ask her name, was less so. Cleanliness needs to be addressed; there were eyelashes on the sofa and bathroom from previous guests. I also felt uncomfortable with the afternoon phone call informing me of a 10% discount voucher for F&B, as it disturbed our rest. I also had a special note to decorate, even if there were additional costs, they should have been confirmed first. And one more thing, I don't like the WhatsApp messages reminding me to check out. I think it's enough to just create rules and put them in the room. Or call if you want to extend or not. I've stayed at other places like that.