Beautiful hotel, the staff is super friendly and went above and beyond to make me feel welcome. The room was very clean and had everything needed for a comfortable stay. The hotel is in the center of restaurant and bars but the room was quiet enough to relax and sleep well. The rooftop view is amazing, you can see the volcanoes on a sunny day. The breakfast’s options are quite good. I really enjoyed my stay here and recommend the hotel, good price and great service!

Room was clean and spotless. Staff was always courteous ans respectful. Breakfast selection and coffee can be improved.

Such a beautiful hotel. The staff were incredibly accommodating and made my stay wonderful. Thank you for helping me book an excursion, and for all the recommendations and suggestions. The rooftop terrace was incredible, an amazing way to either start the day with free breakfast or end the night with a drink (or two).

Everything was perfect staff were very nice the hotel is beautiful the free breakfast was extensive the rooftop is very nice the rooms are clean and beautiful I slept great every night

Clean, comfortable big rooms with a good shower. Staff were friendly & helpful. Lots of shopping, bars & restaurants nearby

Lovely comfortable big rooms with good showers. Staff were really friendly & helpful. Great location, lots of shopping, bars & restaurants nearby.

Wonderful place, great staff, courteous service and very accommodating.

The Hotel has a great location, my room had a nice view of the city from my usable balcony 😀 The Hotel was very nice, super clean and friendly. Bed was very comfortable.

Excellent location, great price, clean, spacious, rooftop restaurant with excellent food. I also got massages and excellent packages and great service! Hotel staff were extremely attentive and helpful! This hotel has everything, and I will definitely stay here again

The rooftop restaurant & bar were amazing with beautiful views. Staff was excellent!

The room was spotless, breakfast was pretty good, good location, rooftop bar is really nice. Only reason why it is not rated excellent is because the property is very noisy/loud.

All the above, great staff, great room, clean environment, safe location, right near everything!

Good

Rooms and service were exceptional. Incredible views from the rooftop patio.

Loved our stay here! We were blocks from the main plaza and central to everything we needed. Arequipa was a great location to take a tour from to explore the Colca Canyon area. The town was wonderful, always lots going on to see. The hotel was beautiful. Breakfast included on their rooftop restaurant with panoramic views of the city. Lots of variety at breakfast. Rooms comfy and exceptionally clean. Would 100% recommend

There was no air conditioning. The only way to cool the room was to open the bathroom window and patio door. This was troublesome in the evening when we were trying to sleep because all of the noise from the street and the bell from the cathedral that rings every 15 minutes. We were on the “first floor” which is actually a floor in between the ground floor and the second floor. The only way to get to it was to take the elevator to the second floor, walk down a long hallway and then down a small flight of stairs to floor that had three rooms. We only had carry on luggage but if we had had larger suitcases then navigating the stairs would have been difficult. The bed was a bit hard for my liking and it was a short person. I’m 5’9” and my feet were hanging off the end of the bed. There was some mold on the ceiling in the shower and the drain did not work well. Service was very good and everyone was friendly. The location is very convenient to the main plaza and there are many good food options within a couple of blocks.

Great staff across the hotel

A beautiful hotel with super comfortable beds just a short walk from the main square. The rooftop has stunning views of the volcanoes and is a massive sun trap. The staff went above and beyond. LOVE this hotel

Great all around. Highly recommended

Brilliant. Staff and Management helpful. Check-in should have been 2pm. They sorted me by 8am.