I believe the hotel's name, "Cloud," reflects how comfortable the bed was. I had such a good night's sleep, which is important because I tend to be a light sleeper. The room was well-organized and clean. I especially appreciated the adjustable Artemide light by the bed, as I enjoy reading in bed. The reception staff was friendly and helpful. Overall, I thoroughly enjoyed my stay.

Well located and trendy but rooms are small and the decor is Holiday Inn functional, if you know what I mean. There are better choices for the dollars spent.

The cloud one hotel was awesome. The bartenders were super knowledgeable and made great recommendations.

I honestly can’t believe this is only a 3-star hotel – from the moment we arrived until the day we checked out, everything was absolutely professional. The reception staff were welcoming, friendly, and efficient. Our room was spotless, beautifully designed, and much larger than we expected, with an amazing view overlooking the main street. The bed and bedding were incredibly comfortable, making for a perfect night’s sleep. The bathroom was excellent, with a fantastic shower, and the hotel bar was another highlight. It stayed open until 2:00 a.m., served amazing cocktails, and the staff were outstanding – friendly, attentive, and professional. I would highly recommend The Cloud One Gdańsk to anyone visiting the city. In my opinion, this hotel deserves 5 stars rather than 3. It exceeded all of my expectations, and I would happily stay here again. Absolutely fantastic!

Our room was an adequate size, nicely presented and had a very comfortable bed. The only negatives were that the lighting wasn’t very bright (a common issue with many hotels) and the window was stained with bird poo — I forgot to mention this when we checked out. It really does need to be cleaned! We would definitely stay here again.

Great location, super quiet interior. It was noisy outside but it was due to location and not the hotel. We loved how central it was to everything we wanted to do. Would definitely recommend this hotel!

Perfect spot to explore Gdansk,

Location great

Recommend this Hotel close to restaurants and bars

I would have liked a kettle in my room, but great location and nice clean rooms 😁

What a beautiful property. Very convenient downtown location with many restaurants and history right nearby. Very stylishly designed.

Very central location, great for exploring.

Great location. Bar is a lot of fun and has a lot of seating. Room was very quiet and bed slept great.

Prime location, very clean & spacious room gorgeous bar on the property, staff on site 24/7

Dobra lokalizacja. Widok z okna na ściane budynku.

Lovely, clean hotel. Room was very comfy. Staff was super nice and helpful. Beautiful bar area with very reasonable prices. Only minus was the breakfast as there was not much variety of products and what was didn't seem the best quality.

Ideally located in central gdansk, good facilities and a reasonably priced bar. Comfortable furnishings throughout with a modern, stylish interior.

Very good!

I wanted so badly to like this place but the service I received was actually horrible. The woman at the front desk was incredibly rude to my family and I. I asked upon checking in that I booked an extra night because I was unsure of their policies but my train home was at midnight so if I could do a single night stay and a late check out instead that would’ve been great. And she said at first the best she could do was 1 pm check out and the man there with her said “oh and we can hold your bags at the front desk for you for free” (which I did later on and it isn’t secure at all, it’s not even behind the desk, it’s next to the desk). After all of this and thinking it was settled she gave me the paper to sign still giving me the original check out date and when I asked if there was a mistake she rudely, bluntly shut it down saying “you can’t make changes”. Which is fine and understandable but then what the hell was the point of wasting the last 10 minutes leading me to believe I could make those changes? Then we finally get to our rooms and find that one of our rooms is “wrong”. I go to the front desk again and told her that I think there was a mistake because we were supposed to have one room with two beds. She just says “we don’t have rooms with two beds” and left it at that. I understand it’s not her fault, but Expedia does say “queen bed AND king bed” so you can understand my confusion. I just wanted to clarify and she, once again, was an ass.

Everything was tip top. Room, location, common areas, staff all fab. We had a drink in the bar every evening as the bar area was so nice. Didn't take breakfast so cant comment. Worst thing I have to say about the place was that the bar run out of most lagers over the Easter break. That said, a couple of restaurants we visited had the same issue - apparently Easter is Gdansk's Christmas!