Z***f
Transit
8.8
/10
Reviewed 6 week(s) ago
If you have family, not recommended because the room is very small.
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The Quadrant Hotel KNO
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Overall Ratings & Reviews The Quadrant Hotel KNO
Traveloka (65)
8.8
Very Good
From 65 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.6
Meal
8.5
Location
8.8
Service and Facilites
8.6
People often mention about The Quadrant Hotel KNO
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Surroundings (2)
Family Friendly (2)
Ambiance (2)
Room Space (2)
Hotel Area (2)
Distance to City Center (1)
Accessibility (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
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Traveler Reviews The Quadrant Hotel KNO
Number of reviews per page
20
40
Customer reviews
A***s
Staycation
5.8
/10
Reviewed 7 week(s) ago
The hotel is not of any quality, there can be no electricity for more than an hour... it's hot... and there is no direct compensation, we have to process it here and there... we immediately checked out at 3.30 am.
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BZ
Bas Z.
Business
6.4
/10
Reviewed 13 week(s) ago
It's too noisy in the room, and it's hard to sleep because you can hear the traffic outside. Why aren't new hotels well-insulated?
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for sharing your feedback.
We sincerely apologize that your stay did not meet your expectations. Please be assured that your comments have been taken seriously and shared with the relevant team for immediate improvement.
We highly appreciate your feedback as it helps us to serve our guests better.
We hope to have the opportunity to welcome you again and provide a much better experience.
Best Regards,
Management The Quadrant Hotel Group
I***i
Transit
9.4
/10
Reviewed 13 week(s) ago
Location near the airport, very affordable.
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for your wonderful review and for staying with The Quadrant Hotel Kualanamu.
We are delighted to hear that you enjoyed your stay and appreciated our service and facilities. Your positive feedback is truly encouraging for our team.
We look forward to welcoming you back again very soon.
Best Regards,
Management The Quadrant Hotel Group
d***g
10.0
/10
Reviewed 17 week(s) ago
Nice, comfortable, neat and special for guests
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for your wonderful review and for staying with The Quadrant Hotel Kualanamu.
We are delighted to hear that you enjoyed your stay and appreciated our service and facilities. Your positive feedback is truly encouraging for our team.
We look forward to welcoming you back again very soon.
Best Regards,
Management The Quadrant Hotel Group
H***r
6.9
/10
Reviewed 26 week(s) ago
There are no hotel slippers... so it's difficult to just go to the lobby
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for sharing your feedback.
We sincerely apologize that your stay did not meet your expectations. Please be assured that your comments have been taken seriously and shared with the relevant team for immediate improvement.
We highly appreciate your feedback as it helps us to serve our guests better.
We hope to have the opportunity to welcome you again and provide a much better experience.
Best Regards,
Management The Quadrant Hotel Group
R***o
10.0
/10
Reviewed 26 week(s) ago
The service is excellent & the hotel is clean.
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for your wonderful review and for staying with The Quadrant Hotel Kualanamu.
We are delighted to hear that you enjoyed your stay and appreciated our service and facilities. Your positive feedback is truly encouraging for our team.
We look forward to welcoming you back again very soon.
Best Regards,
Management The Quadrant Hotel Group
D***a
8.5
/10
Reviewed 27 week(s) ago
the hotel is new but the room is very small
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for sharing your feedback.
We sincerely apologize that your stay did not meet your expectations. Please be assured that your comments have been taken seriously and shared with the relevant team for immediate improvement.
We highly appreciate your feedback as it helps us to serve our guests better.
We hope to have the opportunity to welcome you again and provide a much better experience.
Best Regards,
Management The Quadrant Hotel Group
J***a
Leisure
10.0
/10
Reviewed 28 week(s) ago
The rooms are clean, comfortable, and the location is easily accessible.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for your wonderful review and for staying with The Quadrant Hotel Kualanamu.
We are delighted to hear that you enjoyed your stay and appreciated our service and facilities. Your positive feedback is truly encouraging for our team.
We look forward to welcoming you back again very soon.
Best Regards,
Management The Quadrant Hotel Group
H***a
Staycation
10.0
/10
Reviewed 31 week(s) ago
very comfortable and needs to be improved on the things that are lacking, such as hotel slippers, free parking access for those who stay overnight, don't pay
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for sharing your feedback.
We sincerely apologize that your stay did not meet your expectations. Please be assured that your comments have been taken seriously and shared with the relevant team for immediate improvement.
We highly appreciate your feedback as it helps us to serve our guests better.
We hope to have the opportunity to welcome you again and provide a much better experience.
Best Regards,
Management The Quadrant Hotel Group
PH
PARTOGI H.
Transit
9.4
/10
Reviewed 37 week(s) ago
Clean and tidy room, comfortable to stay in
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3 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for your wonderful review and for staying with The Quadrant Hotel Kualanamu.
We are delighted to hear that you enjoyed your stay and appreciated our service and facilities. Your positive feedback is truly encouraging for our team.
We look forward to welcoming you back again very soon.
Best Regards,
Management The Quadrant Hotel Group
t***y
8.5
/10
Reviewed 38 week(s) ago
Great, hot water takes a while to come out
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Accommodation's Reply
17 Oct 2025
Thank you for your review. We’re sorry your stay wasn’t perfect this time, but we truly appreciate your feedback — it helps us improve. We hope to serve you better on your next visit.
F***y
9.1
/10
Reviewed 39 week(s) ago
The hotel is nice and comfortable. The rooms are clean and nice.
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Accommodation's Reply
17 Oct 2025
Thank you for your kind review. We are pleased to have provided you with our best service and we look forward to welcoming you again in the future.
o***a
Transit
9.4
/10
Reviewed 39 week(s) ago
Comfortable!! Cozy, will be back if there is a transit in Kualanamu
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Accommodation's Reply
17 Oct 2025
Thank you for your kind review. We are pleased to have provided you with our best service and we look forward to welcoming you again in the future.
Setyawan R.
Leisure
7.0
/10
Reviewed 40 week(s) ago
I tried to change booking because my mother's in laws passed away.
However the hotel was so strict with their policy that I have to forfeit my booking.
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Accommodation's Reply
04 May 2026
Dear Valued Guest,
Thank you for sharing your feedback.
We sincerely apologize that your stay did not meet your expectations. Please be assured that your comments have been taken seriously and shared with the relevant team for immediate improvement.
We highly appreciate your feedback as it helps us to serve our guests better.
We hope to have the opportunity to welcome you again and provide a much better experience.
Best Regards,
Management The Quadrant Hotel Group
FP
Frengky P.
9.7
/10
Reviewed 42 week(s) ago
Overall, everything was good. The hotel's strategic location is only 10 minutes from the airport, making it suitable for those in transit. There's a shuttle service available to pick you up at the airport, the price is quite affordable, and the airport drop-off is free. The service is excellent. The hotel and rooms are clean (hopefully, this will be consistent, considering the new hotel).
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1 people find it helpful
Accommodation's Reply
17 Oct 2025
Thank you for your kind review. We are pleased to have provided you with our best service and we look forward to welcoming you again in the future.
Syaiful B. A. S.
Business
8.2
/10
Reviewed 44 week(s) ago
New hotel near Kualanamu airport Medan, clean and comfortable.
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1 people find it helpful
Accommodation's Reply
17 Sep 2025
Thank you for your kind review. We are pleased to have provided you with our best service and we look forward to welcoming you again in the future.
Iffah R.
Business
8.2
/10
Reviewed 44 week(s) ago
The staff was friendly, and when I went there, there was a free airport drop-off promotion, and it was indeed free, even though I was the only one with a 5 a.m. departure time. I was still delivered on time with excellent service. Thank you, Quadrant. I was traveling from Java to Medan for work and chose to stay at Quadrant because it was close to the airport and had a shuttle service.
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2 people find it helpful
Accommodation's Reply
17 Sep 2025
Thank you for your kind review. We are pleased to have provided you with our best service and we look forward to welcoming you again in the future.
S***a
Transit
9.1
/10
Reviewed 45 week(s) ago
Friendly staff, comfortable place, standard price. Staff should be more careful in calculating the snacks in the room. When checking out, they charged for snacks even though there weren't any.
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1 people find it helpful
Accommodation's Reply
17 Sep 2025
Thank you for visiting The Quadrant Hotel KNO We sincerely apologize for any inconvenience you experienced during your stay. Thank you for your rating and review, which are very important to us in our efforts to continuously improve the quality of our services. We hope to welcome you back to The Quadrant Hotel
Guest
Leisure
9.7
/10
Reviewed 47 week(s) ago
Awesome, all-new property. Breakfast was delicious. We'll be back.
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Accommodation's Reply
17 Sep 2025
Thank you for your kind review. We are pleased to have provided you with our best service and we look forward to welcoming you again in the future.
Number of reviews per page
20
40
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