Stains on bathroom tiles, comforters, towels, walls. Dryer doesn't work, both sinks and one of the showers don't drain, lift floors are dirty, no front desk after 6 pm. Called for service was put on hold forever. No one answered. Some kitchen utensils are dirty: spoons. Water heater was caked with mineral deposits. All these amenities we couldn't use. Not asking for perfection of everything, but with so many things not working and being dirty, this stay is not pleasant. We washed two full loads of clothes before checking out the next day and then found out the dryer didn't work. Since it was Saturday, couldn't find anyone to help. It was awful.