GIIA SANNO MENTENG

Explore GIIA SANNO MENTENG
9.0
Exceptional
From 27 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.1

Service and Facilites

8.5

People often mention about GIIA SANNO MENTENG
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Traveler Reviews GIIA SANNO MENTENG

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Customer reviews
T***a
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6.5
/10
Reviewed 7 week(s) ago
I'm so sorry, this stay was really disappointing, really. I stayed at 903, how come the TV internet didn't work? We stayed overnight just watching the news even though we deliberately spent more money to come here, usually it's really nice, but this incident made me reluctant to come here again. I've reported it to FL too but the technician didn't help, he said to try it periodically. No apology from them either. And the soap dispenser was leaking too... Sigh
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A***a
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Staycation
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9.4
/10
Reviewed 10 week(s) ago
Good room and services.. Will be back soo
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Pande G.
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10.0
/10
Reviewed 13 week(s) ago
The staff is very friendly, the location is strategic, it is easy to find food.
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y***s
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8.2
/10
Reviewed 15 week(s) ago
clean room, only breakfast is delivered to the room with boxed rice.
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1 people find it helpful
I***t
icon-origin-TRAVELOKA
7.7
/10
Reviewed 19 week(s) ago
From the beginning of check in, we were not given towels, we asked for towels at 7 pm and were only given towels at 1 am, with the excuse that the towels were still being sent from the laundry, no solution was given, we were only told to wait for the towels from the laundry to arrive. So bad
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1 people find it helpful
H***i
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Staycation
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10.0
/10
Reviewed 20 week(s) ago
Very good, the service is also friendly
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H***i
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Staycation
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9.1
/10
Reviewed 27 week(s) ago
Strategic location near Cikini Station, easy access, clean rooms. Only downsides: no bottled water available in the room, had to use the dispenser outside. The AC is positioned too far towards the person sleeping on the bed. Needs to be adjusted for comfort.
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S***i
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9.7
/10
Reviewed 37 week(s) ago
The hotel staff is friendly, the rooms are comfortable & clean.
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Accommodation's Reply
29 Sep 2025
Good [morning/afternoon/evening/night] Sir/Madam, Thank you for taking the time to provide a positive review regarding your stay at Giia sanno Menteng Residences. We are very pleased to know that our services and facilities have provided a comfortable stay. This positive feedback motivates us to continue improving the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Giia sanno Menteng Residences Management
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N***i
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Leisure
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9.4
/10
Reviewed 37 week(s) ago
The location is very close to Cikini Station, the rooms are quite okay and compact.
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Accommodation's Reply
29 Sep 2025
Good [morning/afternoon/evening/night] Sir/Madam, Thank you for taking the time to provide a positive review regarding your stay at Giia sanno Menteng Residences. We are very pleased to know that our services and facilities have provided a comfortable stay. This positive feedback motivates us to continue improving the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Management of Giia sanno Menteng Residences
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H***i
icon-Business
Business
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8.5
/10
Reviewed 41 week(s) ago
Check-in was easy and smooth, the location is strategic, it's quite clean, the bed is still good, the pillows are double, the Smart TV is okay, and the Wi-Fi signal is quite good. Overall, it's okay 👍
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Accommodation's Reply
29 Sep 2025
Good [morning/afternoon/evening/night] Sir/Madam, Thank you for taking the time to provide a positive review regarding your stay at Giia sanno Menteng Residences. We are very pleased to know that our services and facilities have provided a comfortable stay. This positive feedback motivates us to continue improving the quality of our services. We look forward to welcoming you back on your next visit. Warm regards, Management of Giia sanno Menteng Residences
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