Excellent place to stay. Location is ideal. Staff are very friendly. Nice breakfast. We will cone back for sure!
Shlomtzion
with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This property was not what I expected based on the reviews I read. Disappointing.
In particular -
- The jacuzzi in the room was a very nice touch after a day of touring, but when we turned it on black particles shot out of all the air vents. Yuck. So we tried to drain it and the plug would not come out.
- Breakfast was extremely basic and not very fresh or tasty (except for some of the fruit).
- The hotel seemed to be either under construction still or in the midst of renovations. There were building materials everywhere.
- There is a disco in the ground floor that operated until at least 3 am. This made sleeping - even with earplugs - quite impossible.
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Rafael
Business and Leisure Family
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
No tiene buen servicio al cliente. El desayuno es muy pobre. No ponen suficiente papel de baño no suficientes toallas. No una vez. Eso es todos los días.
Antony
Business
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Very good breakfast buffet
Sterling
with Partner
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Amazing experience. It's a beautiful hotel, with very large rooms. Our room had an amazing view of the central plaza and the mountains. Would definitely stay again.
CLARENCE
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great staff, large modern rooms
Fernanda
Leisure
2.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The hotel it was clean very nice, the service was excellent but i had a problem they was charging extra for the breakfast, I paid for two guests and they only give me for 1 person. They was charging me $6. I was so disappointed. I would never going there again
Tania
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Great place fue a great rate. There’s not a lot to do in Urubamba specifically but it’s a good hub to see the sacred valley. The rooms are nice, plenty of hot water (even used the jetted tub) and good breakfast. Bed are comfy too!
Douglas
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Highest building in town with rooftop bar. Jacuzzi in the room.
Aaron
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Our stay was really great! Kind staff, wonderful views, clean, comfy bed, hot water for the showers, cute rooftop. Would stay again, ty!
Sean
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Great staff, excellent dining options, and a fun rooftop deck party scene.
Yijia
10.0
/10
Reviewed 111 week(s) ago
Hotels.com verified review
This is the best hotel I stayed at in the Cusco region and it was the cheapest. If I had known about its quality, I would have stayed longer. Urubamba is a wonderful location I explore the valley (2-3 days) with one colectivo ride away to all key sights.
Breakfast was great (except the cold coffee).
Here are suggestions for improvement:
1 towel hangers should be installed in then bathroom;
2 the front desk should be staffed more frequently in the evening;
3 put a lock on where you keep luggage.
Just some minor points but I think overall this hotel has great potential.
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claudia
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Place was good, but the staff was absolutely wonderful.
Matti
with Partner
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Hieno uusi hotelli, hyvät sängyt. WiFi voisi olla parempi
Maria d
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Incrível, tanto que o ficar uma diária só e resolvi ficar mais! Hotel maravilhoso!
Antony
Business and Leisure
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Siempre es un placer nunca me decepcionan
Antony
Business
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Todo perfecto como siempre todo el personal muy amable , el servicio impecable ,el desayuno buffet excelente mi lugar fsvorito siempre que voy a urubamba.
maria jose
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Excelente
Fiore
Business
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
La habitación tal cual las imágenes, me hospede en la habitación suite estándar y tenia un jacuzzi delicioso y una hermosa vista al valle. la cama ufffff, y la atención de la recepción excelente.