For checkin: the room was never confirmed, they offered another accomodation in a different place. Got it solved until 11pm. Place smells bad, didnt feel clean, nit even toilette paper in the restrooms. Simply a bad experience

If you get to the rooms upstairs is very nice. Very well located, and people who meet and work there are very friendly

no hot water at all, even hot water coming some times exteremley hot. so dirty bathroom and room,lots of noise from street and rooms door when open and closing. i couldnt sleep at all and second day she changed my room. and i am asking my money back as i send message to you and i have some photos and videos.

No towels. At all. Not even paper towels to dry your hands in the bathroom. I’ve stayed in hostels before, this was not good.

Good place to stay

I showed up & they didn’t have a room for me to stay in.

The establishment provided me with a towel with more holes than fabric. When I requested an exchange, the front desk lady told me in a very rude manner that "all towels were in that shape", I once again had to request an exchange and she very dismissive gave me an old grimmy Disney Princess towel emphasizing that she wouldn't exchange any other towels and that was going to be mine until the end of my stay. The bathrooms are not clean at all, there was excess hair in the drain and it wouldn't allow the water to evacuate. The room itself was adequate for the price but everything else made the experience regrettable.

Very noisy, thin plaster walls. Dirty moldy bathrooms.

The rooms are ok, a good value for your money considering that is not expensive. The only issue is that the internet is terrible, even with not so demanding tasks is really slow.

Todo muy bien

Well located in Roma Norte, Was very easy to find, Having late checkin was a real relief, room was small as expected but spotless clean. Would stay again and at the price it was a no brainer

The receptionists are very kind

Very good service

Estaba sucia la habitación a la llegada, era en la primera planta por lo que era muy ruidoso, mientras platicaban, limpiaban, siempre fue ruidoso, un baño no servia y el otro estaba ocupado, pesimo, quise intentar una parte de reembolso pero no fue posible, el staff nada amable

Cuarto de 2x3 sin baño solo una cama y un pequeño buro, dinero extra por toallas el baño esta afuera del cuarto

Generally clean, but still under construction. Close to nice areas, but street itself is noisy. Also mostly men staying here. A bit of a frat house vibe.

Everything was great but the only thing was that my first night there was no water on the second and third floor, therefore there was only one available bathroom and shower located on the 1st floor.

Muy buen servicio

It’s almost like a horror story. The room assigned to me was on the top floor and you could feel the scorching Mexican heat emanating from the ceiling. The windows were bolted shut and the fan is only given to you for 2 hours a day. The staff will knock at your door in the middle of the night and tell you your 2 hour fan allocation is up and the other guest needs it. The three floors have no banisters on stairwell and it could be really slippery. There common restrooms were shut closed and only one working restroom on the ground floor works. The mosquitoes were out of control and the wifi only works on the ground floor. I had to get out of there after 2 nights. Expedia had to intervene just to help me out

Really nice, really clean and quite, the morning shift are wonderful and super nice