Elevator wasn’t working fast enough.

El Personal muy amable y excelente ubicación

Very friendly staff and clean place .

La gente del hostal es hermosa, y súper cómodo todo

No se vio nada desde el balcon esta obstruido por la construcción

A wonderful way to learn how to be yourself again after centuries of pain.

Very nice and friendly staff the location es very convenient close to everything I would stay in Exito Madrid again

Very good place and place was very clean with 24 hours service desk. Definitely highly recommended!

Friendly staff and great location in the middle of Madrid. Clean room and coffee machine as an added bonus. Would return on next stay in Madrid.

It’s was a very clean place, and staff is wonderful, 24/7 assistance, the person in the reception is very nice and willing to help.

Hotel is a little bit old but the staff is amazing.

Their Exito Madrid team. I am writing to share my disappointment regarding the hotel you are arrange it for us to request reimbursement. The wheel was located office floor, but the elevator was extremely small and old, making it impossible for me to reach the room. Because of this, I was unable to use the accommodation at all when my husband went to the reception to cancel the booking, the staff informed him that they could not help because they reservation had been made it through another company. This left us with no solution and caused unnecessary stress. Since the hotel was not usable for us, I kindly asked that you reimburse the amount I pay. I hope you can resolve this matter friendly, and ensure the future guests do not face similar the difficulties. Sincerely Maria Lopez.

Staff

Cerca de todo.

The staff is friendly, located at excellent location for walking in the center of Madrid, they offer free coffee and tea from the machine in reception.

Very noisy, but the location is great

This is not a hotel , it’s a hostale Very old , small , ugly , it’s terrible Worst place I’ve ever stayed

The vicinty were perfect for night life and it was in the center. Otherwise needs a little cleaning for better experience. Overall it was a nice stay for just a night.

From the start of entering the hotel the attendant was amazing. She asked how is my visit and from where I’m visiting from. She even gave me recommendations and offered directions on the store I was attempting to visit but didn’t have much luck with gps. Such a welcoming and amazing experience. Now for the room the view was amazing and the bed was comfortable. Now for my favorite part I couldn’t fathom such an amazing view. I recommend this to anyone looking for a place to visit. You will be in the heart of Madrid.

No AC