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I loved the location, easy to get around. Staff answered all my questions and helped me get taxis I needed. Very clean and comfortable.

Clean, good shower pressure, the view is incredible

H Santiago is located 1/2 block from the Zocalo and Cathedral. Plenty of shopping options and affordable eateries - some of the restaurants in this area are pricey. Staff are attentive and certainly keep the areas and room clean.

Staff & view from my room

Good

right in the heart of time square lots or restaurants to choose from

Clean facilities

The staff went far and beyond to make us feel welcome.

Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.

Everything was within walking distance. People very friendly. Fany did excellent in cleaning our room 👏 👌 🙌. The people at the front desk were very friendly and helpful when we needed some items. I higly recommend this place to stay. Everything super clean.

The staff was super nice and the views on the rooftop were amazing!

Recomendable, el staff fue amable, te dan botellas de agua, muy muy cerca de la catedral, mucho ruido a los alrededores

Almost in front off the Zocalo the hart off a Puebla capital super grate licayion

Close to everything. Great walking area. Plenty of people and law enforcement. Clean hotel with great rooftop patio. Would love to come again.

Great place, with a excellent view

Excelente relación calidad-precio

Did not like no coffee in room. All else amazing

Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025

The room is clean and the staffs are very friendly