Lucia Marisol
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The apartment itself is pretty and in a nice and quick area. You have a supermarket very close by and some other places you can go to get food.
The instructions and self check-in are very convenient but I tried to contact customer support through their portal and it was impossible. They claimed it not AI responding to your messages but it clearly was. It was such a waste of time.
Basically the shower head wasn’t attached to the wall I guess because the bracket or the piece that holds it broke so taking a shower was very difficult trying to hold the shower head with one hand and doing everything else with the other hand. It was annoying.
We couldn’t find the clothes iron anywhere and they need to provide with more shampoo and shower gel of better quality and maybe more towels?
The washing machine and the hair dryer were amazing. We didn’t use the dishwasher but it’s great to have one just in case you need it.
I slept on the sofa bed and it’s not amazingly comfortable but it does the job.
I suggest to change the rug in the living room. It does leave some fibers on your socks or your clothes (if you sit on the floor) that feels itchy.
Overall the apartment is cool but these recommendations would definitely help to improve the guests stay.
Read More


