We had a great stay here - staff was kind and helpful, beautiful property and very clean. Would stay again.

Un hotel hermoso con todas las comodidades, la comida excelente. Con ganas de regresar

This is a lovely quiet hotel, the pool is a oasis in the centre. Staff were professional, kind and accommodating. Shops and restaurants all within walkable distance. Highly recommended for a quiet, comfortable and secure stay.

Beautiful property, new, clean, as advertised. Well situated too. Quality of the food in the hotel restaurant has a lot of room for improvement but then again, Merida offers spectacular options, you should not be eating at any hotel.

Clean room, great vibe, friendly staff. Not that great in the restaurant service, took too long and some items on the menu where missing. The rooms are great!

The grounds of this hotel are immaculate. The room, the food, the attention to detail and service. We had the best massage at the spa, and the staff went above and beyond the standard of accommodations for everything we needed. Will be staying here anytime we're in Merida!

Great staff, very helpfully

Beautiful hotel that is luxurious and peaceful. Rooms are great, bed super comfortable, pool area is very relaxing (although doesn’t get much sun) and staff are friendly and helpful. Very good breakfast too. Would definitely stay again if ever in Merida.

Too far a walk to city center 20 minutes . Surrounding area are not good. Very limited parking. Felt unsafe walking back to the hotel after dark

Beautiful, clean, quiet hotel in Merida. Service is outstanding.

Absolutely wonderful property. A bit of a walk into town. 20-30 minutes. Staff was exceptional. Will stay here again without hesitation.

Beautiful facility, fantastic staff, strongly recommend. We hope to return.

Had a great stay with the whole family. Luxurious at a reasonable price.

Spectacular property, friendly staff, excellent conditions, overall great stay

We just stayed one night in Merida so we could catch an early flight but loved this hotel. The staff was very friendly and helpful. We had drinks in the bar and they were fantastic. The room was stunning as was the entire property. The courtyard and pool area are beautifully landscaped. The main building is elegant and grand. We loved all the pasta tiles throughout and beautifully decorated. We will stay here again.

Excellent property. Rooms are spacious, clean and tastefully appointed. Staff was pleasant and professional. I highly recommended this hotel.

Beautiful property. Every detail was thought out. The staff was great too. Breakfast was the best!!

A quiet, serene property with beautifully appointed spacious rooms. Comfortable beds and very good service.

Very nice, calm and super gentle staff!! Breakfast was included and very good, bread was amazing!

Newly remodeled property, within the last year. Very clean, comfortable beds and air conditioning. The staff is amazing. They went out of their way to recommend local restaurants and make reservations for us. The breakfast provided with our room rate allowed us to order from a menu, and it was delicious! We loved the breakfast so much! We also ate lunch one day at the restaurant and would highly recommend it for any meal. It is nice to have such good food right on the property at a hotel. We plant to return to Kunuk when in Merida.